Erdem ÖZ
Angestellt, Architect Business Analyst, Intertech A.Ş.
Bis 2014, Information Systems and Management, Beykent Üniversitesi
Berlin, Deutschland
Über mich
Results-driven and detail-oriented IT Business Analyst with over 8 years of experience in driving product development and delivery within financial services as Payment Systems and CRM systems. Solid background achieved on large- scaled projects. Coordinated many in house and 3rd party stakeholders. Connection between customers and developers, deep understanding analyzing, developing and implementing business products and system solutions that clients needed within high transaction, customer facing, 7/24 living systems. Collaborating with Business and IT Stakeholders and Project Managers to elicit, analyze, document and manage product requirements to ensure that the solutions meet those needs. End to End responsibility for projects. Working together with PO to Manage and refine the team backlog, Working closely with developers in development process and bug-fixes, coordinatingUAT process, guiding users and following delivery.
Werdegang
Berufserfahrung von Erdem ÖZ
Bis heute 1 Jahr, seit Juni 2023
Architect Business Analyst
Intertech A.Ş.
Collaborating with stakeholders to thoroughly understand the business requirements. Conduct interviews and workshops, to gather comprehensive insights. Translating Requirements and documenting into functional and non functional requirements Identified and documented business requirements utilizing Agile methodology. Developed process models, use cases and user stories to define system functionality Partnered with teams to guide quality and process improvements. Provided technical support during UAT cycles.
Bis heute 2 Jahre und 10 Monate, seit Aug. 2021
Senior IT Business Analyst
Intertech A.Ş.
•Using Agile/Scrum Methodology •Gathering requirements from client •Identifying to scope according to client needs •Translating business requirement and document Functional and NonFunctional requirements •Writing user stories and priorities •Creation of test scenarios for acceptance tests of applications to be developed / provided •Coordinating UAT and guiding users •Working closely with IT Vendors all implementation and development processes •Using JIRA and Conflurnce for agile projects management
4 Jahre und 8 Monate, Jan. 2017 - Aug. 2021
Business Analyst, IT
Ziraat Technology
Identifying the needs of stakeholders, Designing application function requirements and designing application screens, Creation of test scenarios for acceptance tests of applications to be developed / provided, Performing functional tests of the applications, coordinating UAT and reporting test results, Provides support to users related to the applications in production environment, Working closely with IT Vendors for encouraging the implementation and development processes.
2 Jahre und 1 Monat, Jan. 2015 - Jan. 2017
Business Analyst, IT
Etiya Bilgi Teknolojileri
Monitoring and analyzing the business needs of the customers, preparation of detailed reports for the software team Testing software applications as well as documentation using corporate standards
1 Jahr und 9 Monate, Mai 2013 - Jan. 2015
Help Desk Support Specialist
TAV IT
Provided level‐1 and level‐2 remote support for desktops, printers, and other computer‐related devices. Monitored help desk ticketing system queues for incoming requests from customers. Configured user accounts, installed software applications, configured network settings, and performed system maintenance tasks. Provided technical support for hardware and software issues to end‐users. Utilized Active Directory to create user accounts and manage permissions on the local network.
Ausbildung von Erdem ÖZ
4 Jahre und 10 Monate, Sep. 2009 - Juni 2014
Information Systems and Management
Beykent Üniversitesi
Software Methodology, Test Case Design, Software Testing, Business and System Analysis
Sprachen
Türkisch
Muttersprache
Englisch
Fließend