Erja Vesterinen

Angestellt, Product Manager, Customer Financials, QVC Call Center GmbH & Co KG

Abschluss: Master of Science in Computer Sciences, University of Turku, Finland

Bochum, Deutschland

Fähigkeiten und Kenntnisse

Process Development
Business requirement analysis
Project management
Business Process Modeling
business case creation
concept creation
customer care
care logistics
contact center
software development
IT
customer service
international teams
Project Planning
Project Coordination
Organisationsentwicklung
Finnish Language
English Language
German Language
Anforderungsmanagement
Logistics
Release Management
Waterfall
Scrum
Jira
Consulting
Scrum Master
Agile Development
Prozesse

Werdegang

Berufserfahrung von Erja Vesterinen

  • Bis heute 3 Jahre und 1 Monat, seit Juni 2021

    Product Manager, Customer Financials

    QVC Call Center GmbH & Co KG

  • 2 Jahre, Juni 2019 - Mai 2021

    Scrum Product Owner

    InfoTip Service GmbH

    Product Owner for Repair Management System, Prokurist/Authorized signatory

  • 4 Jahre und 2 Monate, Apr. 2015 - Mai 2019

    Project Manager, Planner and Scrum Master

    active logistics Herdecke GmbH

    Project Management for all new projects (waterflow and scrum, including tasks for Product Owner and Scrum Master). Overall planning and resourcing for consultant and developer teams with an overview of all development activities. Process development in planning and project management. Atlassian Jira configuration and administration.

  • 9 Monate, Jan. 2014 - Sep. 2014

    Project Manager/Country Manager Finland

    babymarkt.de GmbH
  • 1 Jahr und 10 Monate, März 2012 - Dez. 2013

    Personal Assistant

    AWO Ambulant Betreutes Wohnen

  • 12 Jahre, Apr. 2000 - März 2012

    IT Professional from Project Manager to Process Owner (various positions)

    Nokia Oyj

    Project Manager, Process Owner, Concept Development Manager, Concept Owner, Program and Process Manager and Team Leader in international environment

  • 3 Jahre und 4 Monate, Dez. 1996 - März 2000

    Software Analyst and Programmer

    Affecto Oy

Ausbildung von Erja Vesterinen

  • 1 Jahr und 1 Monat, Sep. 2011 - Sep. 2012

    Special Pedagogy

    Open University Turku, Finland

  • 6 Jahre und 11 Monate, Sep. 1990 - Juli 1997

    Computer Science

    University of Turku, Finland

    Subsidiary subjects: Mathematics, Communications and Mass Media, Economics, German Language. Main studies with diploma completed in 1997; completed on 2008 (due to 10 years break from studies for working life).

Sprachen

  • Englisch

    Fließend

  • Finnisch

    Muttersprache

  • Deutsch

    Fließend

  • Schwedisch

    -

Interessen

Reading
puzzles
handicrafts

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