Ermir Puka

Manager, Web designer and developer.

Management of different issues in the Internet Banking. Management Backend website of the bank. Management of the Acumen (Login SA) service application for the Treasury Department. Management of the Request Tracker application. Different issues that include ORACLE, SQL and DB management

Developing Information Technology strategy in support of the company’s mission and core objectives. Negotiating service level agreements with both internal and external customers and service providers and monitoring service delivery to ensure the agreed targets and standards are met. Directing, attending and participating in staff meetings and related activities; attending workshops to keep up to date with Information Technology issues.

Dealing with clients about Hosting, Domain Names, E-mails, DNS etc. also developing new design and modules for the Intranet and the official website of the company.

Working on the project “Social Meeting Point”. Designing a web application that includes the latest Web 2.0 scripting languages and technologies. Improving my skills on Java, JavaScript, JSP, Ajax, CSS, SQL etc.

Build different parts of the EUFH’s website. Gave ideas about the design and also improved my skills in PHP, HTML and JavaScript.

Developed and deployed an accounting soft-ware, consisting of an ORACLE database and a user interfaces. The project was highly successful and on time. The software runs to this day.

Developed the website for the chamber of commerce, tuned their database systems and spent rest of my time trouble shooting their IT systems.