Fady Ahmed

Senior BMC Control-M / ITSM Technical Consultant (BMC Certified Professional) • BMC Control-M Workload Automation • Robotic process automation • BMC ITSM • Stakeholder Relationship Building • Internal & External Collaboration • Monitoring, Scheduling, Administration • Project Management & Delivery • Installation, Testing, Maintenance • Troubleshooting / Root Cause Analysis

Analyze user requirements, new task requirements and impact of new task on the internal work flow. Designing modules by dividing the user requirements into sub modules and setting time frame for task completion. Maintaining of databases. Test Debugging, data validation and test case scenario