Florian Hassenpflug

Responsible for the performance of all direct Shell mobility sites across Southern Germany, approximately 300 sites. Accountable for profit and loss management, driving business growth, and ensuring operational excellence. Leading a team of six Site Development Managers to optimize site performance, streamline processes, achieve strategic objectives, and maintaining Shell's industry-leading standards.

Founder and Product Owner of Shell Commercial Hub www.shell.de/commercialhub A innovative customer service platform for all Shell Commercial Fuels B2B customers in the D-A-CH region

Responsibilities include: • Driving and improving the focus of digital working methods within Shell´s German Retail sales team • Exploring new digital ways of working and tools on the market • Improvement of existing sales tools e.g. Sales Force • Incorporating more digital devices with the retail sales role For the responsibilities and skills of the Territory Management see the previous job in my vita.

- Deliver sales & operations targets for geographical area - Maximize sales development potential on sites - Networking with other Retail Functions (e.g. Network, Marketing) and Downstream Support Functions (e.g. Finance) for cross-Retail success -Participate in attraction and selection of retailers -Identify gaps in all aspects of site performance, advise retailers on Shell recommended tools, processes and support -Excellent team and communication skills as well as good coaching skills

Working in different departments inside Shell next to studying at the HSBA University: • Lubricant Supply Chain • Human Resources • Convenience Retail – Special Focus: Tobacco • Operational Excellence (in London) • Retail Operations

A Dual Course of Study offers an ideal combination of practical vocational training in the company and a degree as a Bachelor of Science in Business Administration.

Mathematisch-naturwissenschaftliches Profil