Frank Hundertmark

Leading software quality engineers for projects of one OEM - Central interface to the customer for all programs - Professional lead of software quality engineers at different national and international sites - Define and allocate work packages to the software quality engineers - Educate new software quality engineers - Escalation interface for the customer - Define global quality processes Complete A-Spice provisional assessor and VDA 6.3 auditor

Ensure independently the preventive SW quality in complex projects. - Support in defining the global engineering quality strategy and plan - Support of all project teams - Conducting internal audits to assure compliance to internal processes, A-Spice, IATF 16949, ISO 26262 - Quality interface to the customer - Conducting reviews in all related disciplines - Creating quality plans and assure the fulfillment - Define and supervise of product quality gates - Moderate risk reviews - Train employees

Trainings: - Scrum Master - Certificate PSM I - Interner Qualitätsauditor (inkl. ISO 9001 Grundlagen) - CMMI® für Entwicklung

• Ensuring the compliance of quality standards with respect to ISO 9001 • Support of all on site projects and conducting project milestone reviews • Support of the R&D departments and project managers in all quality aspects • Conducting internal audits and definition and follow-up of resulting improvement activities • Conducting root cause analysis and creation of the respective 8D reports • New defining or improving of existing processes for R&D • Reporting of the quality status to the management

 Product quality improvement of in market mobile devices  First contact person for the team for all device software related questions  Software analysis on mobile device in major and critical cases  Escalation of SW fixes for fast delivery to the market  Visiting carriers and key accounts  Communication interface between different quality teams and development teams Usage of 8D reports

SW Analysis of mobile devices returned from the customers. Analysis of infield data and driving of SW corrections and improvements for the infield devices. Covering different platforms and systems.

Responsible to monitor, messure and mange the SW issues related to different product programs within the development phase. Support of a SW development team as SCRUM master

Software quality assurance for multiple projects running in parallel Leading the requirements and error management Definition, prioritization and distribution of work packages Definition and improvement of software processes Improvement of Nokia common processes and tools within of a network of error and quality managers Definition and update of software metrics Definition, creation and distribution of quality tools Training of employees in software processes and tools

Support of project management in reaching project milestones Creation of project documentation Definition and update of software batch failure rate Definition and improvement of software quality processes Definition and update of software metrics Definition of quality processes and metrics for external software supplier Definition of error management process and tools for a follow‐up project

Concept planning and development for a hot‐swap feature with respect to usability studies, FMEA and project requirements Specification, implementation and verification of UI components Localization of UI components for planned sales countries Support of technical account managers in various US operators’ approval processes

Development of CMOS‐based ASIC for mobile phone devices and automotive devices Specification, implementation and verification of interfaces for serial communication with the hardware description language VHDL Verification and test coverage analyses for complete ASIC