Frank Zelger
Angestellt, Chief Customer Officer & MD (Managing Director) Switzerland & Austria, UPC Schweiz GmbH
Wallisellen, Schweiz
Werdegang
Berufserfahrung von Frank Zelger
Bis heute 7 Jahre und 5 Monate, seit Jan. 2017
Chief Customer Officer & MD (Managing Director) Switzerland & Austria
UPC Schweiz GmbH
Responsible for Sales & Customer Operations (B2C) for Switzerland & Austria (C-Level, member of the management board)
2 Jahre und 2 Monate, Nov. 2014 - Dez. 2016
Chief Customer Officer Switzerland & Austria
UPC Schweiz GmbH
Responsible for Sales & Customer Operations (B2C) for Switzerland and Austria. C-Level
6 Jahre und 6 Monate, Mai 2008 - Okt. 2014
Senior VP Customer Care & Services
UPC Cablecom GmbH
VP Customer Care and member of the executive board. Responsible for entire customer operations (front office, back office, cable tv administration, partner networks, retention, service points) in the B2C area of the company
Executive Director Customer Care, responsible for all customer operations including front office, back office, multi site management, outsourcing partner portfolio, retention
2 Jahre und 9 Monate, Jan. 2003 - Sep. 2005
Director Financial Services
TDC (Switzerland) AG
Responsible for financial management and planning of all business units within TDC Switzerland, expertise in mgmt accounting and controlling as well as in BI
10 Monate, März 2002 - Dez. 2002
Director Finance Wireline & Internet
TDC Switzerland AG
Responsible for financial management (planning, closing, management accounring, budgeting, business case modelling) of the division wireline & internet
Ausbildung von Frank Zelger
2 Jahre und 10 Monate, Feb. 2002 - Nov. 2004
Executive MBA
University Zurich (partnering w. Stanford)
3 Jahre und 1 Monat, Sep. 1988 - Sep. 1991
economics
University of applied science Zürich (ZHAW)
ZHAW university of applied science, bachelor degree in economics
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Französisch
Fließend