Gaurav Singhal
Angestellt, Lead Ops, Concentrix
Bangalore, Indien
Über mich
With a wealth of experience, I am actively seeking a dynamic role in a forward-thinking company that values innovation and growth. I am passionate about contributing my skills to a professional environment where I can both leverage my existing expertise and cultivate new abilities. My track record includes conducting insightful weekly performance metric reviews, implementing targeted improvement strategies, and ensuring that service delivery not only aligns with contractual commitments but consistently exceeds customer expectations. I thrive in vibrant and growth-oriented settings, and I am committed to maximizing my contributions. Top notch in problem solving, multitasking, and communication skills. As a Client Success Manager with 7 years of experience, I have advanced retention rates, optimized onboarding processes, and strengthened customer relationships through data-driven strategies and engaging events.
Werdegang
Berufserfahrung von Gaurav Singhal
Bis heute 2 Jahre und 6 Monate, seit Dez. 2021
Lead Ops
Concentrix
Bis heute 2 Jahre und 6 Monate, seit Dez. 2021
Lead operations
Concentrix
Customer success management
3 Jahre und 5 Monate, Juli 2018 - Nov. 2021
Business Manager
Fantasy Frames works production house
Management
1 Jahr und 1 Monat, Juni 2017 - Juni 2018
Customer service ex
SpiceJet airlines
Communication and coordination specialist
Sprachen
Englisch
Fließend