Guido Magnago

· Handle numerous projects/priorities using proven project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions · Establish a high-performing Salesforce/CRM team and effectively manage systems-related projects and initiatives on time and within budget · Manage CRM team responsible for business analysis, development and system administration · Provide technical leadership and expertise in the CRM space across the organization

Ensures client needs are satisfied by constructing partnerships between the client, Project managers, delivery organization, vendors and subcontractors. Da Vinci Project Implementation project of template CLASS in JD Edwards at Argentina, Paraguay, Bolivia, Uruguay aiming logistics processes standardization in all LATAM region.

- Comprehension of business processes and technology / software / infrastructure needs to ensure maximum return on investment - Leadership of the program's strategic project portfolio with PMOs; - Coordination of multifunctional teams in projects, working on communication, integration and synergies between the conduct of different projects in different areas of the company; - Experience acting with strategic planning/ tactical planning.

Sales management service, Projects and consulting programs management. Icatu – S4/HANA Project Implementation ‘On Cloud’: S4/HANA Implementation Project “On Cloud”, private cloud, including innovative architecture containing all main SAP modules and still Concur, Ariba and Success Factors supported by SAP Activate methodology.

Ensures client needs are satisfied by constructing partnerships between the client, Project managers, delivery organization, vendors and subcontractor organizations and managing the implementation of these partnerships to ensure positive client satisfaction. Claro – SAP AMX Unification Project – Program Manager (2016 to 2017) Main SAP executive in charge of AMX Group (Claro, Embratel & Net). System's Consolidation of America Movil group at Brazil, composed by Claro, Embratel and Net.

Global leadership of IT ERP Applications Support area (Oracle/SAP) - Brazil, Canada, Europe, Africa, Asia and Oceania; and SAP technological roadmap definition (Cloud / HANA / e-commerce).  Leadership in support area redesign, hiring new members, training and creating new hierarchy structure by business process, resulting in 60% increase in customer satisfaction.

Sales management service, Projects and consulting programs management - processes, customers and technology strategy.

Responsible for SAP application area, America’s level, focused at portfolio projects management and support activities - Canada, USA, Mexico, Central and South America that performs Globe’s solution. Team Management of 40 people distributed globally - Brazil, USA, Central and South America.

Sales service focused, Project management (Risk control & Scope management) and consulting programs, business process, customers and technology strategy. Petrobrás – Integration Manager (2007) • Support project including all units and refineries, with around 200.000 users.

Sales management service, Projects and consulting programs management - processes, customers and technology strategy.