Harsh Patil

Angestellt, Field Service Engineer, Carl Zeiss India Pvt Ltd

Pune, Indien

Über mich

I am a Result-oriented Field Service Engineer with over 6 years of experience in technical support like installation, Commissioning, and troubleshooting, preventive and corrective maintenance of diversified range of Electrical and electronic circuits such as complex medical equipment, Lasers, Ultrasound, and microscopes. Highly motivated for providing exceptional post-sales support through first-line customer support and effectively handling customer calls to address operating problems and customer service issues in defined territory. Highly skilled with a strong record of improving equipment uptime, Maintaining Service KPI’s, streamlining service operations, IT networking and documentations in SAP and CRM, and increasing service revenue.

Fähigkeiten und Kenntnisse

Schematic Interpretation
Troubleshooting of complex medical devices
Electronic maintenance and repair
calibration of laser
SAP CRM
Customer service
planning and coordination
safety and compliance
MS Office
Customer Support
Service revenue
Troubleshooting
IT networking skills
Maintenance and Repair
Technical Training
willingness to travel
Communication skills
Analytical skills
Product demonstration
Pre-sales support
post sales support
Technical Support

Werdegang

Berufserfahrung von Harsh Patil

  • Bis heute 2 Jahre und 5 Monate, seit Jan. 2022

    Field Service Engineer

    Carl Zeiss India Pvt Ltd

  • 3 Jahre und 11 Monate, März 2018 - Jan. 2022

    Field Service Engineer

    My Healthskape medicals pvt ltd

  • 8 Monate, Aug. 2017 - März 2018

    Product Specialist

    Appasamy Associates

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

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