Hena Asslam

Accelerated efficiency of operations by assisting with incoming orders, replenishment of products and quality check of inventory. Maintained up-to-date stock balance reports to optimize operations and reduce project lags. Developed deep collaboration, Team building and Strategic Planning Skills.

Efficiently handled customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Worked on Freshdesk and Trello board to keep records of customer interactions, process customer accounts and file documents. Took the extra mile to engage customers and in learching new Leads using leadsquared and Ameyo. Proactively collaborated with different Teams in the company like Sales, IT and Finance Departments.

Gained first-hand experience in web development using React, Bootstrap, JavaScript and Node, developing web applications and registration forms. Collaborated with other interns and senior developers to brainstorm and implement ideas for the Project. Assisted QA in testing web applications and mobile apps in different projects.

Immersive training program with an emphasis on Fullstack Web Development. Developed multiple websites using full-stack Javascript and several programming languages, libraries and frameworks.

Graduated in Computer Science and Engineering from Federal Institute of Science And Technology. Actively coordinated college wide events, programs, and Tech festivals. Volunteered IEEE events and Placement drives held at the university.