Idris Ajibade

Conceptualize and propose creative ideas that meet the objectives outlined in the marketing plan. Develop content for campaigns, social media, press releases, and website through leadership, screensavers, and other communication portals Carry out project management for campaigns, trainings and other communication activities and other special projects Track and monitor campaigns against goals Monitor and assist the team in getting the awareness of the brand and services in the market.

Carried out market price survey with the sales representatives and advised the HOD on the price changes. Monitored and assisted the sales representatives in getting the visibility of the brand and products in the market. Managed relationships with retailers effectively and increased the sales volume of each retailer as per company norms.

Handled customer inquiries by telephoning Managed and resolved customer complaints Identified and escalated priority issues Followed up customer calls where necessary Documented all call information according to standard operating procedures Completed call logs using the customer relationship management

Worked to raise the skills and productivity of micro-entrepreneurs Maintained consistent communication and timely follow-up with customers and prospects Met regularly with existing customers and prospects in sales territory to understand their evolving business needs and position product solutions to meet surfaced needs Attended conferences and professional association meetings and promote Unilever product solutions and brands Completed sales activity reports and presentations in a timely manner