Ilenia Martella

B2B Main Target: Automotive aftersales - IAM car/truck independent aftermarket parts wholesalers. Focus: key accounts & development of new accounts, especially Italian market and french-speaking. Product: electronic webbased/APP catalogue solutions - e-commerce - customized, interfaced per webservice with customers‘ ERP systems, for the professional online sale to typical mechanical garages.

Export development mission - new business development on the German market for a young French start-up based in Lille, France. Focus: B2B, agri-tech, traders/warehouses of agricultural products like grains. Product: SAAS + hardware wireless grain temperature monitoring solutions for flat storages or silos/containers of grains + webbased application to monitor live the temperature. In addition, possibility to integrate the ventilation system control via the APP to keep recommended storage conditions.

Business Unit: Gelato, Ice cream, Pastry ingredients for professionals (B2B)

Responsible for the management of all operations in the German market and for the branch.

The EMEA OEM Customer Service Department is a sub-department of the EMEA Supply Chain Department. Daily Management of a limited portfolio of OEM Customers. CORE FUNCTIONS: - Purchase Order Management - Sales Order Management - Customer Forecast Management - Inland Logistics Management - Warranty Demand Management - 1st Line Response to various customer inquiries and initiating redirection of the inquiry to the relevant Company Department

Export Business Development of German and Swiss Market Sales of welfare units (mobile or not), containers, toilets and other equipment for the worksites as well as special decontamination Units for Asbestos. Special French Project "Volontariat International d'Entreprise" (VIE) under the direction of UBIFRANCE, French Agency for the development of foreign Trade of France.

Lead Management via CRM Dynamics: outbound calls to potential customers as first contact to configurate vehicle and put in contact with local dealer Customer Service via SAP: management of worlwide enquires or complaints Marketing Support : promotional campaigns such as spare parts, services. Languages: Italian, English, French, German

Internship in the International Sales Department Export sales of steel pipes from China to the rest of the world

Speciaization modules for International Management