Ioannis Georgoudakis

Lead and coordinate total quality assurance operations, establishing processes, documentation, and frameworks. Drive team performance through knowledge sharing and meaningful results. Provide guidance and support, motivating and providing feedback. Cultivate individual skills and learning rates with relevant material. Foster collaboration across departments to support QA mechanics. Ensure quality assurance processes align with agile procedures in the software development life cycle (SDLC).

Optimized QA processes, leveraging frameworks (Selenium, Serenity, POM, Cucumber) with Slack integration. Managed test cases (TestRail), developed APIs (Jira, Asana, TestRail, Bugsnag), and maintained Jenkins pipelines. Conducted code/security reviews, containerized test runs (Docker), and generated comprehensive QA documentation.

Performed E2E testing with Selenium, Serenity, POM, Cucumber, and custom reports. Integrated APIs and services within the framework using Testlodge, Slack, and Asana. Incorporated AI for image recognition. Introduced CI/CD with Jenkins pipelines for automation. Conducted security scanning with OWASP ZAP, code analysis with SonarQube, and performance tests with JMeter.

As a QA software engineer, contributed to critical European Union projects such as EDP, SDMX, SSN, ERA-OSS, Eskort, Decision Desktop, GiView, and more. Leveraged tools like Selenium, SoapUI, and Apache JMeter for end-to-end testing, including stress, load, and performance testing. Integrated Jira and Spiratest APIs with the test framework for automation and cost reduction. Worked at Intrasoft International, utilizing various technologies to drive efficient testing processes.

Deliver excellent service in identifying the best solution possible for telecommunications connection and troubleshooting. Establish open lines of communication with clients, both residential and business owners, to understand needs and potential pitfalls in order to deliver efficient and effective service. Proactively solve emerging problems with extensive knowledge of available technologies.

Oversaw all aspects of ERP maintenance, as well as network and computer upgrades and regular maintenance. Ensured facility security through managing the security systems including cameras and tape recorders. Strengthened professional workforce through leadership and staff development. Leveraged expertise in using Excel VBA, HTML, PHP, JavaScript to maintain the company website, in addition to using Rave Reports, Crystal Reports, and active directory, for the main server maintenance.

Acted as the Wireless Communications Officer, utilising dynamic skillset in wireless communications interference and in addressing cyber warfare. Managed the mail room and warehouse as a 4th bureau officer. Maintained the Excel VBA program to extract unit needs in supplies. Oversaw operational function of the computers in the telecommunication units.

Orchestrated network and computers maintenance and upgrades, responding to emerging issues with precision and sustainable solutions. Created documents and programs in order to empower students to learn new technologies in the department.

Concentration on the 3D gaming industry

Concentration on the 3D gaming industry