Dipl.-Ing. Ivan Čeredejev

- managed projects for Open Pages and their Enhancements, both PMO and SLA for new designs, headless CMS and legal requirements for UX/UI - implemented for offices in ES, PL, RU, MX, CZ and their products of micro loans, installment loans and up-sell consolidation - managed full product and customer journey of up-sell consolidation for CX - facilitated the team of 4 in-house and 8 remote FE developers - AGILE, both SCRUM and KANBAN mode using Atlassian Confluence & JIRA

- managed network of 60 employees in 16 pharmacies in different areas - redesigned incentives, steered sales performance and quality standards - reviewed suppliers relationships and negotiated better contracts - communicated with legal authorities, managed expansion, opened 3 new branches - developed new business and markets, raised turnover +5mio. (net margin 10%)

- defined segment management role in retail banking - managed segments and life-cycle of mass-markets clients - reviewed all existing CRM & communication campaigns in terms of relevancy - created acquisition concept with unique value proposition for youths & millennials - co-created loyal and benefit system - developed fundamental x-sell tool for retail distribution channel - co-developed newsletter and it`s content - developed customer journey, non-existing retention model, reactivation model

- fixed and timely framed project “turnaround” cooperation with TOP management - lead the company off the crisis and strategically developed several areas with results - created and managed rebranding, developed new WEB and new customer software - proposed new PR and communication activities, digital, print, media, both ATL, BTL and CRM - people management, customer care activities development, satisfaction, quality man. and incentives - deep controlling, new branches, new business

- Different positionsRetail Banking, Segment Management, Customer Experience, Consumer Finance and Project Management - Area Manager in in-house startup with both, franchise & in-house branches - Head of Ext. Sales & Distribution in Multibrand Strategy - Change Management Facilitator of different projects - Business Gestor & Strategic Project Lead solving essential question - Director Of Networked Retail Branch - Project Associate - Personal Banker - Financial Consultant - Private Banking Trainee

Successful admission process, however never realised

Poverty

Mathematic-ecconomical analysis of financial derivatives