JOSE MIGUEL MONROY MASSO

Bis 2006, Industrial Engineering, Universidad Santa Maria

Mexico City, Mexiko

Über mich

Innovative professional with strong management skills, and enthusiastic leader with proven experience developing new business in different market segments. Also Wide experience in sales strategic planning, negotiation, and process improvement. Key abilities in business plan development and sales management. Proven track record of six sigma projects. Specialties: Technical Sales, Team Leadership, Staff Training/Developing, Strong Negotiation Skills, Customer Service, Key Account Management.

Fähigkeiten und Kenntnisse

Management
Business Development
Customer service
Administration
Key Account
Customer Support
Marketing management
Lead Generation
General Management
Customer Relationship Management
Strategic mindset
After Sales Management
Online Management
Customer Experience Management
Complaint management
Business Planning
Leadership
Entrepreneurship
Motivation
Team work
Technical Knowledge
International experience
Organizational skills
Leadership skills
Professional experience
Intercultural competence
Negotiation skills
willingness to travel
problem solving skills
Fast learner
Efficiency
Responsible
Loyalty
Reliability
Commitment
Enthusiasm
Flexibility
Customer Relations
Sales & Marketing
Six Sigma
Sales force
Trello
HubSpot
CRM Systems
Microsoft Excel
International Business

Werdegang

Berufserfahrung von JOSE MIGUEL MONROY MASSO

  • Bis heute 2 Jahre und 7 Monate, seit Nov. 2021

    Commercial Director

    ROEL JOYAS COMPANY

    Headed an 85 team, 15 stores, and 32 Key Accounts distributed in sales, marketing, administration, operations, financial, and legal areas. Key Achievements: Increased sales by 200% in 2022 vs 2021, going from 6 to 15 stores in record time. Turned a successful business into a formal and structured company, organized processes, forecasted sales goals, implemented organizational objectives, defined indicators, Coordinated ERP implementation, and planned and executed Head Office Expansion.

  • 2 Jahre und 1 Monat, Nov. 2019 - Nov. 2021

    Commercial Manager Americas

    Sannet Solutions

    Orchestrated the Commercial Team Sales, Marketing, and Customer Service in America's markets. Expanded the Sales team, from to 2 sales reps to 9, Broadened Products portfolio from 2 to 9 partners -Hitachi, Veritas, Microsoft, Sophos, Pure Storage, Cisco, Dell, Data Vision, Gatestor-. Executed new contracts, and negotiations with customers, partners, and suppliers. Designed and moderated Business Presentations. Reorganized an IT Services company into a Data Management Strategic Services Supplier.

  • 10 Monate, Feb. 2019 - Nov. 2019

    Business Development Manager

    Equigas

    Headed new strategic businesses in Venezuela and Brazil. Coordinated Sales & Marketing areas. Developed growing strategies, promotions, and campaigns for increasing key account penetration. Engineered and designed new products and solutions. Key Achievements: Created Corporate Home Global Site www.equigas.com, Launched LPG Micro Plants Project (US 700.000) and Hydrostatics Tests Project US $ 300.000 year, Consolidate Polar Industries key account US 100.000 year.

  • 2 Jahre und 6 Monate, Juli 2016 - Dez. 2018

    INTERNATIONAL BUSINESS MANAGER

    Angels Gold

    Mastered America’s markets and key accounts in the Caribbean. Key Achievements: Enlisted new markets Dominican Republic, Puerto Rico, Los Angeles, and Houston. Increased 2017 sales for the company by US$ 30.000 x month vs forecast Developed the 2017 Strategic Business plan, and increased US Market Sales by 35% from 2016 to 2017 (US$ 250.000,00)

  • 7 Jahre und 7 Monate, Jan. 2009 - Juli 2016

    General Manager (entrepreneur)

    Total Engineering M&P

    Entrepreneur, Chaired a US$500K Business (2014). Orchestrated 10 talents and other 100 indirectly report, focused on sharing and developing solutions of innovative products and services for construction & remodeling customers. Headed sales and marketing, operations, logistics, administration, and financial areas. Key Achievements: Directed and accomplished the projects: Construction of urbanism for 300 apartments (2014), Construction of 24 apartments (2013), and Construction of 15 houses complex(2012).

  • 1 Jahr und 5 Monate, Dez. 2007 - Apr. 2009

    Automotive Technical Advisor

    3M

    Chaired technical projects of the Automotive division. Managed the training of the national sales force in products and projects. Identified and monitored competitors. Support the division in fulfilling the sales annual forecast (US$40MM 2008). Key Achievements: Replicated 3M Mexico Project “on the road” (U$S$ 500.000 year). Replicated 3M Colombia Automotive University (3.000 people certified per year in 3M Automotive systems). Designed and executed the customer recognition Project “5 Stars Body Shop”.

  • 3 Jahre und 10 Monate, März 2004 - Dez. 2007

    Customer Service Representant

    3M

    Created a department to provide orientation to 3M end users, Expanded new business opportunities. Guided customers through the applications of the products. Key Achievements: Captured and managed the new Key Account “Edil” US$ 850.000 per year. Executed Six-Sigma projects: Leads & Opportunities Process Redesign (local Best-Practice). Increase closed leads effectiveness by 56% (US$ 175.000). Achieved exponential sales growth in End User’s support area from US$ 0 in 2003 to US$ 900.000 in 2006.

Ausbildung von JOSE MIGUEL MONROY MASSO

  • 4 Jahre und 10 Monate, Okt. 2018 - Juli 2023

    Master’s degree in Business Management

    Univerisdad Santa Maria

  • 1 Jahr und 10 Monate, Okt. 2008 - Juli 2010

    Marketing Management

    Universidad Simón Bolívar (USB)

  • 4 Jahre und 10 Monate, Okt. 2001 - Juli 2006

    Industrial Engineering

    Universidad Santa Maria

Sprachen

  • Spanisch

    Muttersprache

  • Englisch

    Fließend

  • Portugiesisch

    Fließend

  • Französisch

    Grundlagen

Interessen

Yoga
Off-Road
Automotive

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