Jakub Kovacik

Responsible for devising the overall strategy to become a growing, profitable and exciting company. Chief editor of the highly successful corporate blog. Responsible for generating new business.

I am helping the company launch its business in Central and Eastern Europe. On this green field project, I am responsible for CRM system and processes which includes lead management, sales campaigns, customer segmentation and strategy, customer contact and referral strategy, as well as reporting.

Projects: Project Manager for establishment of Customer Care, Growth Strategy Consultant, SAP Roll-Out Coordinator, Business Architecture Consultant, Customer Service Enablement Consultant.

- Increased the profitability of Dell's most important customer contracts by leading a project to improve international margins; - Brought a greater visibility to country-specific pricing; - Developed tools to rapidly estimate international costs which allowed Dell to offer more competitive and pr

Provided business input and support during the design, validation, and implementation of GLOBE system 1.5 (specifically SAP CRM) for the sales (GD), finance (FI-CO) and customer service (CS) teams; - Lead the sales team in designing, incorporating, and executing GLOBE Best Practices; - Supervised

- Provided financial guidance to the Key-Account management team; - Controlled the team's promotional trade investment (approximately 50 million CA dollars); - Involved in the negotiation of two preferred vendor agreements at a major client; - Helped to evaluate the financial implications of vari

- Analysis of demand, of the profitability of brands, of replenishment. Planning of assortment. - Helped to modernize the assortment, distribution, and planograms. Leveraged the company's information systems to improve the buying and replenishment.

- Internal and external communication, creation of press kits, translation and writing, media events. - Took leadership for various projects such as the publication of an internal newsletter, sponsoring of Elektra (visual arts festival), participation on the TV show La Revanche des Nerdz, and prese

Company start-up consulting, strategy consulting, project management.