Jason Charlton

Managing the profitability, service delivery performance and further development of all contracts to include hard/soft services for the European Space Operation Centre with emphasis on client satisfaction and the quality of service provided. • Manage all aspects of service provision & management of contingencies and emergencies • People management with a workforce of 70 plus, my responsibilities include performance monitoring, periodic assessment and appraisals.

• Interact with a complex mix of stakeholders across multiple military, business units and functions to deliver services in a highly regulated industry • Realigned site to ISO 14001 standards to reduce carbon footprint and operational cost • Manages subcontractors and suppliers ensuring the deliverance of services is compliant with Service Level Agreements. • Created preventive maintenance program that consist of building assessment and monthly inspections that focus on MEP & HVAC systems.

• Managed 60+ client portfolios • Experience in sales and service management • Client Acquisition • Staff Training • Sales Method Developing

- Trademarked and launched a fitness brand, in collaboration with professional athletes and celebrities. - Managed operations to insure production efficiency, quality, service, and cost-effective management of resources. - Negotiated contracts with suppliers, vendors, manufacturers, and sponsored athletes.

• Catered to high net worth individuals’ financial objectives and goals by assessing their circumstances to reach a solution. • Provided services such as, but are not limited to; pensions, trusts, investments, portfolio management and inheritance tax planning.

• Managed all day to day operational, vendor management and client service related issues within the areas of responsibility, including FM procurement and sourcing, HVAC/ MEP, security access control, precision A/C systems, refrigerator systems, space optimization and business continuity planning • Managed and administrated the facility budget • Provided strategic leadership and focus on cost control, training, budget / project planning and resource management.

• Performed numerous safety inspections in U.S. Government facilities ensuring compliance with OSHA safety standards. • Enforced compliance of the Environmental, Safety and Occupational Health objectives and standards according to mission objectives.

• Delivering a complete maintenance and FM service onsite • Coordinating external contractors for reactive, cyclical and PPM • Supervising multi-disciplined teams to achieve high performance levels and exceed client expectations • Reinforced change management strategy/plans to drive consistency and adoption within the workplace.