Jessica Alexandra Bally

Berufserfahrung von Jessica Alexandra Bally

• Bis heute 15 Jahre und 5 Monate, seit Dez. 2008

  Ricevimento, Customer care

  Viseca Card Service SA

  • customer service • help support in 5 languages • administrative work and economy • client consult • bank support

• Bis heute 20 Jahre, seit Mai 2004

  Judge translator, Personal Guide Hostess, Translator

  occasionally working for international expositions, in Switzerland and Italy

  • translations written and spoken in 5 languages at exposition • reference person for queries and information • organize hotels and shuttle service for groups • all day care of special clients (guide for hotel, lunch, dinner, back to hotel)

• 8 Monate, Mai 2008 - Dez. 2008

  Front Desk, Customer Care Representative

  Hertz SA Lugano, Lugano / Hertz rent a car office Lugano airport, Switzerland

  • direct client care • suggesting car rentals • responsible of Hertz office at Lugano airport • collect and drop off clients when needed • keep relations and update news with downtown hotels • personal rent representative for local companies

• 9 Monate, Sep. 2007 - Mai 2008

  Receptionist, Welcome Desk, Info Point Desk

  Grand Casino Lugano, Switzerland

  • organize meetings • direct client care • hall and lobby supervision • hotel bookings • different office responsibilities • translations of events and news in 4 languages

• 4 Monate, Juni 2006 - Sep. 2006

  Guest Relation all rounder

  4 * Hotel Il Riposo in Ascona, Switzerland

  • direct client care • restaurant bookings • reception • telephone care • take care of the rooms

• 5 Monate, Mai 2005 - Sep. 2005

  Guest relation, Receptionist, Hostess

  Touristy village Club Méditerranée in Kelibia, Tunisia

  • direct client care • care of reception • evening Hostess • taking care of clients activities • organize excursions

• 3 Monate, März 2004 - Mai 2004

  Guest Relation Trainèe

  Diploma for Guest Relation at Bravo Club in Hurgada EG

  • practicing on the side of a Guest Relation • theoretical programs in group