Joan Pieros

Direct all operational and billing activities including development and implementation of broadband service offering across 5 business channels. Lead management team and service analysts to develop and implement all monthly recurring charges, non-recurring charges and usage based Internet, Telephone, and Cable and Cable Modem service offerings.

Business Consultant - Project Management - System Conversions & Upgrades - Team Management · Strategic leader with 15+ years Wire-line and Wireless Telecommunications experience in: business development, vendor management, service/equipment development and global deployment, executive business operations. · Lead and manage system integrations including end to end data mapping and work flow designs across business supporting systems: Access and Billing Systems, Customer Support and Call Center Systems.