Jorell Camareno
Bis 2017, Network security administrator, Hewlett Packard Enterprise
Prague, Tschechische Republik
Werdegang
Berufserfahrung von Jorell Camareno
Bis heute 6 Jahre und 4 Monate, seit Feb. 2018
Technical Support Engineer
Fortinet GmbH
-- Assistance on applying configuration changes to the network equipment. -- Troubleshooting of emerging problems before, during and after the completion of a customer's project. -- Project management following ITIL standards. --Availability to work extra hours and participate in the on-call rotation. -- Preemptive maintenance of the customer's assets, for both hardware and software.
5 Jahre und 7 Monate, Jan. 2011 - Juli 2016
Customer Support Engineer
Cisco Systems, Inc.
- Provide technical support for Cisco products, this could range from a basic setup to advanced troubleshooting and software bug documentation. -Ability to multitask and work under pressure. -Staying up to date with the latest product updates and security-enforcement methods that could concern our customers. -Ability to work as part of a team to yield better results and a better customer experience.
Ausbildung von Jorell Camareno
2 Jahre und 11 Monate, Jan. 2008 - Nov. 2010
Electronics
CTP Don Bosco
Sprachen
Spanisch
Muttersprache
Englisch
Muttersprache
Portugiesisch
Grundlagen
Deutsch
Grundlagen