Jose David Perez Rodas

Responsible for planning, directing and coordinating research, detection and identification of improvement opportunities in the Operations area. - Comprehensive claims analysis, satisfaction surveys and benchmark tools for the purpose of root cause detection, with SQL, KNIME and Tableau - Coordinate the execution of the best method to approach each opportunity and develop and promote the execution of the solutions with the different key actors

- Responsible for supporting the Commercial B2B area, preparing the new sales reports, statistics of sales opportunities and all the commercial strategic indicators proposed by the commercial managers, mainly developed in Oracle SQL, Power BI, Tableau & Excel. - Provide strategic support to the commercial area based on statistical analysis of the data and indicators of interest, using KNIME for data mining and prediction modeling

- Dashboard Development focused on Sales Performance, Revenue Trends, Financial and Commercial KPIs on SQL and Excel - B2B Portfolio Management with interaction with the commercial team, for statistical and strategic support - Database Management for Commercial Support - Data Analysis, Statistic Analysis focused on Sales and Business KPI's. - Business Analysis for Commercial Commitee, development of new compensation programs based on prediction modeling

- Focused directly on the credit card sector, improving strategies for the cardholder lifecycle throw data analysis, forecasting and customer profiling. - Developing strategies for decision making in Java language (OOP), on the Business Rules Management System FICO Blaze Advisor. - Modeling and data mining on various tools (KNIME, IBM PASW Modeler). - Data Extraction and Analytics on Microsoft SQL Server. - Risk Score Implementation on FICO Blaze Advisor.

- Development of Business Intelligence activities, applied to different areas of the company, and various functions of data analyst. Using SQL as the primary language and native languages of the BI tools (SAS Enterprise). - Creation of management reporting for decision making. - Data analysis focused on credit card business for commercial support and decision making. - Dashboard development on Excel to deliver insights to the different units

- Software Development in Visual Basic .Net, C# and Oracle PL/SQL to automate distribution and delivery processes. - Inhouse Business Intelligence platform developtment in ASP.Net, JavaScript, JQuery, Google API - SCRUM Methodology for managing project development. - Data extraction and loading on Pentaho, Spago BI, Jasper Reports. - Software based support and training for users

Master dedicated to the management of the different technologies available on IT, including service levels, data warehouse management, network management , information security, project management. 100% Complete, Closed Pensum, pending thesis and graduation

The Computer Science Engineer from the UNICAH is an engineer's degree to make people able to identify, design and implement technological solutions suitable for any business environment.