Joseph Gerges

Senior Clinical Research Associate 1 @ IQVIA Experienced dentist with international experience in dental practice and CRA with strong medical background, certified through Mibeg-Institut Medizin.

* Managing inbound and/or outbound calls, using work scripts. * Identifying customer needs, answering questions and providing solutions/alternatives to issues. * Up-selling products and services (Hotel Bookings). * Keeping records of all conversations organized (Documentation of Processes in system for follow up). * Building product knowledge; improving performance and hit goals by Continuous Training. * Extensive PC & Internet Experience, using GPS, Google Maps. * Time Management.

Internship, helping The Dentist as working, helping assistant, understanding the German Health System, Medical Terminology, Team Work, Documentation

Praktikum im Bereich Biopsychologie: Schwerpunkt Schmerz Internship in Biopsychology, Pain Therapy

Full Time Dentist working in Emergency, surgical and conservative Dental Clinics.

Oral health care, Oral Hygiene instructions, Oral and dental medicine, surgery, all cavities and prosthetic dental work. During this Phase I traveled a lot through Egypt working in four places, 3 months each, gaining more medical and dental experience, as well as communication skills, 1.Alexandria Dental Research Center , Alexandria, Egypt. 2.Cairo University Dental Clinics, Cairo, Egypt. 3.Minia University Dental Clinics, Minia, Egypt. 4.Ain Shams University Dental Clinics, Cairo, Egypt.

Qualifiziere mich in den folgenden Bereichen: - ICH-GCP - Klinische Pruefung - Pharmakovigilanz - Regulatory Affairs - Medical Writing - Datenmanagement - EDV-Anwendungen in Clinical Trials