Joshua Waiguru

Angestellt, Country Lead, End User Support, Standard Chartered Bank Kenya

Nairobi, Kenia

Über mich

I am a technically experienced information technology professional who has an extensive history of system design, installation, and configuration of servers and network. I have a broad knowledge and success in an engineering development environment with comprehensive experience implementing applications and programs, I am able to effectively ensure compliance with all security protocols, procedures and regulations. I have project management experience and am able to direct multiple tasks effectively and readily master innovative software and tools. I am also proficient with troubleshooting systems and conducting system resolutions.

Fähigkeiten und Kenntnisse

IT Support
Customer service
Compliance
Team Management
LINUX server
Windows Server
WIndows 365
Project Management
Risk Management
Help Desk / Desktop Support
AWS
Microsoft Azure
Team work
Management
Agile Methods
ITIL
Professionalism
Strategic mindset

Werdegang

Berufserfahrung von Joshua Waiguru

  • Bis heute 4 Jahre und 4 Monate, seit März 2020

    Country Lead, End User Support

    Standard Chartered Bank Kenya

    As the Country Lead, I play a critical role in delivering this strategic imperative by managing and providing quality technical support services to all customers in a professional, responsive and effective manner for desktop computing hardware, software applications, mobility devices and numerous other technology solutions.

  • 13 Jahre, März 2007 - Feb. 2020

    TS Country Country Support Specialist

    Standard Chartered Bank

Ausbildung von Joshua Waiguru

  • Bis heute 27 Jahre und 10 Monate, seit Sep. 1996

    Telecommunications engineering

    Kenya Institute of Mass Communication

Interessen

Technology
Beekeeping
Football Management
FinTech

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