Karin Läubli

Order Handling, Reminder Process, Issue of transport- and customs documents, Customer Service worlwide, Claim Process, Transport Logistics worldwide by sea, FTL/LTL, air and courier (Cross Trade), Triangulation and Intercommunity Shipments, Reverse Charge, Expertise in EU-VAT and origin rules of goods, Daily contact with production Italy (co-ordination of transport), Evaluation Freight Forwarders, Controlling of shipments and Transport Analysis, Implementation of new projects/customers, Process Improvement

Logistics, export/import, co-ordination of transports worldwide (air/sea/truck/courier), cross-trade, transport calculations, selection of forwarders, Documentary Credits +Bank Guarantees, all kinds of customs formalities, calculation origin of goods, tariffing, handling of certificate of origin,sales administration, order processing ,ERP-Key-User, support in projects ,improvement of processes, support Sales, invoicing+supervising accounts receivable,statistics, support Finance (reporting, monthly closing)

Order Processing A - Z, Offer Handling, Export (complex organisation of transports worldwide air/sea/truck, transport calculations, selection of freight forwarders, Handling of Letter of Credits, customs formalities, Carnet-ATA, transports for trade fairs), sales administration,ERP-Key-User,support in projects (implementation of exportsoftware, calculations of origin of goods and tariffing, improvement of processes) support of Sales Partner in Latin America, Sales Partners+HUB Asia+Sales staff

Responsible for efficient order processing with team, complaint handling, supervising and coaching, product-line-forecast, purchasing and inventory control, productline supervision, sales statistics, support sales staff, master-data-care, implementation of warehouse-scanner-processing, enhancement of processes, support for ERP-System, support set-up of distributor network, recruiting, trouble shooting

Re-location of local customer-service-department from Switzerland to Ireland (Shared-Service-Center for Europe). Worked as Single Point of Contact between Switzerland and Ireland. Training of the new agents, implementing of all processes, support, ERP-training, trouble-shooting, recruiting of the agents, generation of training documents "to bring the country team up" to ensure that agents work independently and autonomouslyCenters nach Ireland

Supervising and coaching of the Customer Service Team, Inventory Management/Control, Supervising of correct order processing, Inventory Control, Material Management/Planning together with European Planning Team, Product Forecast, Suport Sales Reps, Maintenance of Master-File-Data, Complaint Handling, Supervising, Improvement and Implementation of processes according to SOX, Projectgroup Six-Sigma, Recruiting of staff, Trouble shooting

Teamleader of Internal Sales and Administration, Marketing, Organisation of Trade Fairs, Purchasing, Material/Product Line Management, Inventory Control/Management, Transport, Export, Consignment Stock Management, Statistics, Support and Assistant to CEO

Order Processing A - Z, Export, Transport, Letter of Credits, Supervising Deliveries/Lead times, Invoicing

Order Processing A - Z, Support Regional Sales Reps worldwide, Teamleader, Training of Team, Material Management/Supervising Lead Times, Complaint Handling

Order Processing A - Z, Offer Handling, Sales Administration, Support Market Building, Export & Transports, Letter of Credits, Invoicing, Material Management, Customer Care, Support in Market Research, Repair Handling, Support Marketing, Trade Fair Organisation, Training of Apprentices, Internal Staff Training

Internal Sales Switzerland, Czech Republic, Slovakia, Saudi Arabia and Israel including contact to religious authorities, Co-operation with branches, Administration, Training of commercial apprentices, Offer Handling