Mag. Kasha (Katarzyna) Andrzejewska
Angestellt, Customer Experience Manager for HR Servicing and Operations, Roche in Switzerland
Basel, Schweiz
Werdegang
Berufserfahrung von Kasha (Katarzyna) Andrzejewska
Bis heute 10 Jahre und 2 Monate, seit Apr. 2014
Customer Experience Manager for HR Servicing and Operations
Roche in SwitzerlandLeading variety of programs to build customer experience mindset among HR Servicing and HR Operations organization of 4 national and one global centers. Also, responsible for the Roche employees experience with the HR technology overall.
3 Monate, Apr. 2019 - Juni 2019
Senior Consultant (volunteering)
Beyond Borders
• Worked in a refugee hot spot with the variety of volunteering organizations and refugees to help in transforming the lives into new opportunities. • Key focus on education, mindset change, and surviving skills for refugees while awaiting the immigration decisions. • Mentored the NGO executives on the organizational operational model, decision making process, and program management.
8 Monate, Juli 2018 - Feb. 2019
Program Manager (volunteering)
Choice Humanitarian
Successfully achieved trust of the Guatemalan Mayan Team of 15 to collaborate on: • Sustaining the medical operations for about 20,000 people • Developing new educational opportunities for children, adults and especially women • Preparing proposals for new donations • Evaluating effectiveness of existing programs in agriculture and live stocks • Organizing and conducting expeditions of foreigners with the focus on global cultural understanding
1 Jahr und 1 Monat, März 2013 - März 2014
HR Operational Program Manager
Roche in China
Led teams to implement HR SAP platform and establish HR Shared Services for China. Assignment in Shanghai.
Led development of the people development program for the IT leaders and IT professionals. This included mentoring, development planning as well as specific innovation creation learning programs.
Managed local activities across all continents for the roll out of the HP Service Desk. Responsible for the network of the Change Agents and what they deliver at their locations, with the clear focus on the user acceptance of the new system and processes.
Member of the Management team for the global roll out of the ERP solution for FI and Sales and Distribution at Roche. Global Lead for: Change Impact Assessment, Communications, Stakeholder Management, Role Mapping and People Transition, Training, People Readiness Tracking and Monitoring. Also, leading local country Deployment Leads on the completion of local activities. Partnering with the local FI and Logistics Directors to make the new process and system solution a success.
Managed people side of HR Transformation - stakeholder management, sponsorship network, communications to impacted groups, design of a final solution, people training and development. Member of the project Management Team.
8 years in USA with Hi-Tech & Energy clients, 1.5 year in Nigeria with the Energy client, 2.5 years in Europe with Energy & Pharma clients. Focus: global transformation programs, process streamlining, change impact assessments, program management, business consulting in general, stakeholder management, org change management, communications, organizational design, performance enhancement, learning and development.
Ausbildung von Kasha (Katarzyna) Andrzejewska
2 Jahre und 1 Monat, Juni 1992 - Juni 1994
International Relations and Management
University of CA, San Diego
4 Jahre und 1 Monat, Juni 1987 - Juni 1991
International Management
San Francisco State University
Marketing
Sprachen
Englisch
Fließend
Polnisch
Muttersprache
Spanisch
Gut
Russisch
Grundlagen
Deutsch
Grundlagen