Kashmala Ilyas

Database administration and management. I lead weekly releases. ETL operations which included monitoring of jobs and application of remedies of known failures and fixure. Backup and restore, Informatica monitoring and administration, Informatica Power Exchange logger monitoring and support. Workload management and execution, Incident and request handling, Report Generation. Implementation of ITIL concepts in terms of Service Operations and Continual Service improvement.

- Interim Team Lead on an internal project involving a major process/operational infrastructural changes within Teradata. - Setting up a Help Desk for Financial Force related internal project involving support on Salesforce application for administrative and operational tasks. - Application Support and Account Maintenance - Implementation and Integration - Customer Support Tools and frameworks: - Microsoft Salesforce - Power BI

- Providing ETL, Teradata DWH, Backup & Restore Service (BAR) support. - Understanding and implementation of ITIL concepts in terms of Service Operations and Continual Service improvement. - Change management support - Resource utilization, tasks timings, risk evaluation - ETL operation monitoring and support - Workload management and execution - Incident and request handling - Report Generation - Task and Report Automation - Azure DevOps

ETL Tool migration and Upgrade (Informatica 9.6.2 to 10.2.0). Management of servers during the migration along with user management, Resources management, Incident management, Space management, Problem Management, Connection and Script Testing, Server security administration and management, Server migration tasks, Acted as a bridge between external teams for conflict management

Extensive coding in C# and writing scripts Testing of products on Azure cloud Testing of Node.js and Java clients for products (basics) NosDB providers (LINQ, ADO.NET, Entity Framework) Database queries/joins, dependencies, indexing, roles etc. ASP.Net application scripting for test-cases

Software development Software Design Databases Web development