Luis Grajales

* Setting up the project * Creation of manual and automated tests * Performing tests on the entire system * Support of the team and error analysis * Support with operational tasks

* Analysis execution and process description * Configuration / parameterization of MIS / MES systems * Start-up form hardware/software solutions (Go Live) * Testing and support by releasing of new MIS/ MES system versions * Creation of training documents and their respectively socialization

Design, development and implementation of the Master Thesis on the SDR (Software Defined Radio) area.

 Understand customers business environment and needs.  Develop and improve standard technical solutions.  Voice Network monitoring and voice provisioning services (ISND, R2 and SIP).  Voice Network troubleshooting.

 Provide and manage the pre-sales and after-sales support to different kind of corporate solutions.  National support to pre-sales engineers of the corporate area.  Connectivity test with content providers and integrators.

 Provide and manage after-sales support to different kind of Value Added Services (VAS) which are sold by executive of corporate area  Provide technical support to data solutions for corporate and commercial clients.  Verify the provisioning of mobile data lines, VPNs, and APNs from corporate customers.  Data troubleshooting.

 Provide technical support in topics, smartphones and Blackberry solutions (BIS and BES) for corporate clients.  Provide technical assistance to account executives.  Empower business customers on the BlackBerry Solution.

Emphasis on Embedded Systems, Signal Processing and Communication Technology.

Emphasis on telecommunications networks.