Luis Urcia

It is an advisory role aimed to support initiatives to boost presence in the market. Main goal is to hunt and convert potential clients into customers. It includes the performing of Project Management activities.

Stabilize and cement company presence in DACH region. . Update the technology platform of both companies (Hadron and Technaura) . Develop an internal platform on Kafka for easing the creation of clusters . Deliver software projects. . Amplify customer base maintaining effective relationships and customer services . Successfully increase market share . Able to positively change employee behaviors and transforming teams into highly productive engineers.

Elaboration and execution of strategic plans to acquire new accounts, projects and leads. Post-acquisition sharing Project Management responsibilities as well. . Signed a Global Master Consulting Services agreement. . Selected as Global IT Partner on a 3 years contract. . Building an Oracle OTM Center of Excellence for the USA & Americas region. . Key partner for Software Development of e-Commerce and Cloud applications . Successfully run bids and proposal defenses globally.

Elaborating and executing the strategy to penetrate the IT Business Unit for one of the top 3 global logistics companies. Assigned to also perform project coordination Identify business opportunities in the Logistics industry . Identify key decision makers and stakeholders for new project opportunities . Help the designated PM to establish the teams and strategies for every project.

Collaboration driving new Business Development for NetPartners and responsible of account management for new clients . Cracking into new accounts which allowed NetPartners to produce sales for over USD 2M in the LATAM region. . Creation of innovative delivery models flexible enough to quickly adapt to client’s needs. . Efficiently managed key accounts such as Alicorp, Grupo Romero, Grupo Gloria, America Movil.

Account Management across geographical regions for one of the global accounts, as well as to ensure a good and sustainable relation to the customers’ senior management. Also being the Project Manager for strategic projects. . Partnered with 3rd party suppliers enabling us to offer better technological solutions. . Established strong relationships with decision-makers . Elaborate Risk & Mitigation plans as well as to handle escalations.

Migration of DPDHL’s Billing Systems in Africa. Supervision of DPDHL’s project teams and to finalize the roll-out plans together with senior management. Acting as the single point of contact for the business and business users. . Successful rollout of the new Billing global application to the Sub-Saharan South-West African countries. . Rewarded for providing an outstanding post go-live support and hyper care. . Transparent data migration from former billing applications into the new system.

Project Manager for the Americas region of DPDHL whit the goal to successfully rollout the new Global Billing Application for the Express Business unit. Key achievements: . Successful migration of the LATAM Billing applications . Perform successful users training . Transparent execution of final data migration, system configuration and post go-live and hyper-care activities.

Business Analyst and Project Manager for the IT business unit of this multimedia group, with strong focus on Finance applications, Customer Data Warehouse and Operating Systems migrations . Successfully guide the CRM area to adopt OCR technologies for speeding up its data capture processes. . Design new process to optimize the consumption of print rolls, helping the organization to accurately identify location, usage and re-usage of them. . Design algorithms to optimize newspaper distribution

Datawarehouses and large data management ERPs - structure and rollout strategies Global coordination for IT Consultancy

IT Project Management Team management Empowerment Software engineering Artificial intelligence Budgest and P&L

Data center administration Software design Programming languages Accounting Risks management