Marco Belcastro Bara

• web editor - developed the BDSM Unveiled website blog under the Google Blogger Platform - front-end coder, UX/visual designer. HTML, JavaScript, CSS, HTML5, JQuery, CSS3, Bootstrap • editor (proofreading, layout, content revision) - problem solver, strategist, creative thinker, translator, research, mentor - Social Media (Google+, Twitter, Facebook) • website administrator, internet branding, online marketer, on page/off page SEO

Night Manager. • Front Office • Concierge services • online booking systems • Bilingual (Italian, English). Elements of several other languages • Hotel management software, Microsoft Office, booking web sites • Customer/personal service Projects: Web Identity-Branding for Hotel Giardino *** Prato - Starting January 2011 - Social Media Branding (Tripadvisor, Facebook page, Google+ page), Creative Writing, Research.

Independent IT Professional and Web Generalist Gaining knowledge, experience and studying cloud-related technology, focused on Public/Private/Hybrid Open Source Cloud Computing ( Virtualization Management, OpenStack, SAN, Storage Virtualization, VSAN, Hypervisors, Cloud Backup, VMs, VMM, VMware vSphere, resilient cloud infrastructure, VDI, Desktop virtualization, User virtualization) for some of which I am studying to be certified. Attained 10 IT certifications, Passed 17 IT exams

• IT help desk • technical advice/support • data management (implemented complex data reports) • obtained competitive prices from suppliers, to ensure cost effectiveness, meeting IT technical standards • IT teacher (individuals and classrooms) • website developer • software and hardware installation • handled administrative routines • responsible for cafeteria suppliers (quality control, payments) • information architecture, RDBMS

Tuscany Regional Firefighters Data Center (Monitoring, Operating, Administering Mini Computers Unix/VM). Help Desk Support (dealing with collegues of the province cities in Tuscany). Travelling to main Firefighters sites in Tuscany to give support. IT Teacher, Software project manager and requirements specification analyst, Software/Hardware Installation. Main projects: Transfer Data Center of Tuscany Regional Fire Brigade to a new site. Analysis of Mail software management system (Protocol).

Dedo Ufficio (then Euro Ufficio S.r.l.) was a small firm specialized to selling/assisting Canon color photocopiers. Clients were Architects, Designers (Gucci, Roberto Cavalli), Companies • I helped develop strategies to gain new customers/improve business performance in IT market/sales • helped clients to resolve business problems with IT solutions, involving complex work environments • used ability to quickly understand customers IT business processes coming up with innovative solutions

Dedo Sistemi started Dedo Ufficio and other firms. It was a significant presence in Florence, Tuscany and Rome. They were VAR (developers and re-sellers of software and hardware solutions). I worked for their PC Point of Sales in the center of Florence. • customer/vendor relations • negotiating • customer support/satisfaction • customer issue database • problem solving • technical support • software and hardware installation

Independent IT Consultant and Computer/Software Sales representative, dealing with private customers and working for VARs (including Dedo Sistemi Rome Branch, 1993-94). • software/hardware installation/upgrade • customer/vendor relations • negotiating • customer support/satisfaction • customer database • data backup/recovery • problem solving • technical support • disaster recovery • customizing/fine tuning MS Dos environment (DOS batch programming)

Project analyst, sw developer (CA-Clipper), sw/hw installation/upgrade, data backup/recovery, customizing Dos environment (batch programming), handled administrative routines, technical advice/support Projects Program mgt sw for calculating the reunification of pensions for Firefighters personnel Sw mgnt for Purchase Department Graphic tables for annual statistical publication - Italian Firefighters Sw program conversion of radioactivity measures

Graduated Electrotechnology Studies (electrical engineering; industrial measurement and control; electrical appliances servicing; wiring installation; transport of electricity on high/medium/low-voltage lines; electric engines and power transformers). Minored in Italian Literature.