Marco Kröning

Zusätzlich zur regulären Tätigkeit in den Projektgruppen Digitalisierung und Restrukturierung Onlinebanking Zugangsverwaltung aktiv.

Teamlead for international customer service team in consumer electronics. After internal changes no chance of promotion anymore. Therefore left for other opportunity in sales.

1. Implementation of new started loans business; Leading a team of 15 people. Promoted to the position of the process manager. 2. Process management and process creation for loans business including collections. Governance for procedure guides and support of the implementation and performance monitoring. Left because of internal issues with factual approach to decision making.

1. Teamleader of a team of multi-lingual agents for an international automotive bank 2. Project implementation of a project in mobile entertainment. Leading up to 19 people. Duties of a acting project manager (operation manager) and start of trainee programm. 3. Teamleader Automotive. Continuing management trainee program. Extension of the department from 7 up to 15 people due to additionally generated business. Left for better salary and new opportunity after nearly 6 years at Sitel.

Fachlich verantwortlich im Bereich Vermögensanlage, Führungskräfteentwicklung zum Teammanager

Verwaltung von Immobilien von A-Z, Betriebskostenabrechnung, Vermietung, Abnahmen, Dienstleisterauswahl und Dienstleisterbetreuung, weitere Dienstleistungen rund um die Immobilie

Projekteinsätze in Banken (Spezialisierung Immobilienfinanzierung), tw. Zeitarbeit.

Kundenberater Privatkunden, Allfinanzprodukte, Kassenerfahrung, Sonderbelobigung Darlehenskampagne

Betriebswirtschaft, Volkswirtschaft, Controlling, Marketing, Finanzen,