Maria Alexandra Spiegl
Angestellt, Stock Plan Account Executive Services officer, Fidelity International
Frankfurt-Rhein Main, Deutschland
Werdegang
Berufserfahrung von Maria Alexandra Spiegl
Bis heute 9 Jahre und 1 Monat, seit Juni 2015
Stock Plan Account Executive Services officer
Fidelity InternationalActed as the Main point of contact for 500 European executives (10 Clients) for all inquires regarding their Employee Stock Plan account. Got involved in escalated issues and was responsible to provide solutions. Educated executives on the different Grants and Plan guidelines.
10 Monate, Aug. 2014 - Mai 2015
Sales Consultant
Pentagon Military Lexus Sales
Sales Consultant for the Wiesbaden -Mainz Area. In charge of all Aspects of sale from Prospecting to delivery. Develop New Relationships with the American Consulate in Frankfurt and the Military units in the Frankfurt -Wiesbaden Area.
1 Jahr und 2 Monate, Juli 2013 - Aug. 2014
Customer Service Administrator for Europe/Audi-VW Warranty Claims Administrator
Military Cars Sales
Handle Inquires form US Military , government and NATO Employees. The inquires came via email and telephone and range from service, breakdowns, delivery issues to warranty coverage and assisting mediating with garages in their area. Submission of VW and Audi Warrant claims to the US Manufacture for reimbursement
Dispatch Agent for Technicians of EMC. Attended and Dispatched incident calls from South America and Europe in English and Spanish
2 Jahre und 10 Monate, März 2009 - Dez. 2011
Home Mortgage Consultant
Atlantic Coast Bank
Deerwood Branch Mortgage Consultant. Originated Mortgage Loans for Bank customers and self generated Clients. Worked closely with Marketting to increase the Bank clientele and cross sell bank Products
5 Jahre und 2 Monate, Jan. 2004 - Feb. 2009
Senior Loan Officer and Lead of the International Team
Wilson Lending Group
Originate and Supervise the process of the Mortgage Loan approval from application to settlement.Supervising, directing and trainning a Team of Loan officers in the different mortgage programs offered.
2 Jahre, Jan. 2002 - Dez. 2003
Mortgage Broker
Coastal Mortgage
Originated and supervised the process of the mortgage loan approval from application to settlement. Created marketing strategies to generate new clients
4 Jahre und 1 Monat, Apr. 1998 - Apr. 2002
Assistant Team Manager
Payment Systems for Credit Unions
Monitor and Improved quality of customer service for cardholders. Evaluate and coached Call center Customer Service representatives . Acted as first escalation point for complaints that needed to be handled at the manager level. Assisted Visa and Mastercard globally resolving emergency issues with our mutual clients
Ausbildung von Maria Alexandra Spiegl
5 Jahre, Juni 1987 - Mai 1992
Social Comunications
Universidad Javeriana
Social Comunication with enphasis in Organizational Comunications.
Sprachen
Deutsch
Grundlagen
Englisch
Fließend
Spanisch
Muttersprache