Mariano Carceller López

IT Consulting, Website design, hosting, PC / Server Builds, Repairs, Networking configurations, Storage, Cloud, mobile devices.

• Head of Service Desk / Help Desk. • Contact Point and the head of the internal customer contact. • Definition of the service catalog Infrastructure coordination with Sercive Desk. • Work closely with multiple partners in implementing new IT solutions they need support in areas of Service Delivery. • Management, monitoring and resolution of technical issues.

• Implementation, setup and maintenance of Software as Manager Department. • Evaluation of technology platforms and analysis requirements of each project • Selection of local and international suppliers. • Individual monitoring of projects. • Monitoring and determination of the risk analysis of projects and follow-up of action plans to be carried out. Also technical office supervision, project management and quality control.. • Implementation of the structure for managing projects.

• Manage over 3000 users inside Active Directory, policy implementation, creation of email accounts with Exchange Server 2007 and SharePoint work tasks. • Scheduling backups and verification under Windows 2008 server. • Administration of applications under Solaris 9. • Maintenance of VmWare virtual farm servers, disk quotas, checking services.All this according to defined Service Level Agreement using the tools System Center Configuration Manager.

Department of Implementation and Communicationin new Malls.The main duties were Exchange of servers, new openings, convenience stores, offices, call centers and warehouses nationwide. Project Coordinator Installation Systems (Affluence): Installation, configuration and support.

Installation and maintenance of routers.Node operator (for BT Ignite) and Service official HP, Compaq and IBM (hardware and software).