Mag. Marko Lindgren

Host & Producer The Pretzel - The CreativeMornings Munich Podcast https://thepretzelpodcast.com Nelijalkajoukkue-podcast https://nelijalkajoukkue.show Business Development Manager Service, User Experience and Interaction Design, User Research, Online Service concept design and development, Service architecture, Business development consulting across telecommunications, travel, food, health, finance and technology industries. • Leading Pet Adoption Service in Finland, http://kodittomat.info

Testing, evaluating and training accessibility, UX and usability.

User Experience strategy, design process development and transformation plan for Outotec.

Developing and teaching Usability Skills course in Media Production Degree Programme.

Study on the Finnish Innovation Journalism Fellowship program experiences by Helsingin Sanomat Foundation. The report in Finnish: http://www.hssaatio.fi/images/stories/HSSINJOF_raportti.pdf

Study on Media policy-making processes (MEDIADEM) in EU member and candidate states. http://www.mediadem.eliamep.gr/consortium/finland/

Specified and managed the cross platform software and service product for PC. Led online services concept design and strategy project with IDEO. Led agile design work for Mac-software product. Re-defined the fragmented PC-software product and R&D working mode to consumer driven unified product and co-creation development model Produced overall concept for the Nokia online service consumer proposition Created Nokia’s first Mac-software and online service product

Led concept design and process development for global online tool, Nokia Mediabank, for global and cost efficient marketing asset creation and distribution. With budget responsibility. Led a server hardware-repurposing program and created business case for it, with €1M annual savings. Led the deployment of Nokia Mediabank, resulting in over €5M recurring savings in asset management and distribution. Created Nokia’s first phone connector software for Mac “Nokia Connect”.

Led the concept design, process development and service development of web services for product promotion, customer service and internal communications. Managed the web activities budget, the product demos and their online delivery. Set up of global online environment for video distribution

Designed the concept and managed the fee based extranet service for WAP Developers. Set up and managed outsourced EMEA Contact Center operations in Dortmund, Germany.

Created and deployed the intranet guidelines for content creators. Specified infrastructure and technology for intranet tools.

Executive editor for University’s Magazine Tiedonjyvä, website development http://www.jyu.fi/en/

Responsible for requirements gathering and consolidation, project management, design/branding and the integration to the news desk system of the targeted journalistic web service, woima.net. Developed the digital strategy for the newspaper and expanded the web presence. Integrated journalistic and sponsor requirements to the finalized service

Majors: Journalism and German Philology Minors: Business Law, Social Sciences