Martina Papa

- Outsourcing staff management and scheduling for 20 markets; - Operations/ Project Management (go live, promo campaign, new process implementation,...); - Contracts & invoicing / FTE requirements and calculation; - Performance reporting, forecasting, KPIs analysis; - RTM monitoring / service desk support; - Emergency and crisis support in on-call duty

** from June 2019 to September 2019 I covered the role in complete autonomy at Takeaway.com, after the company has been sold ** - Outsourcing staff management and scheduling; - Performance reporting, forecasting, KPIs analysis; - Operations Management; - Contracts & invoicing support

- Customers and Partners general support; - Partners activation and follow up - content updating: - Logistics, administrative and technical support; - Sales - CRM support; - Newbies support and training

- Organization and staging of events, communication strategies, sponsorship: - Organizational and logistic skills – Budget Management - Location Management; - Press Office; - Translation activities; - Organization of transfers, accommodations and fittings; - Content and Social Media Marketing: - Office Management and Organizational Secretariat Main clients: AIOM (Associazione Italiana Oncologia Medica), SIR (Societa Italiana Reumatologia), Coop Lombardia, SNAITECH, CIDNEON2018, Alma Care

- Organization and staging of corporate events, trade shows, promotional tours, incentive travels; - Corporate Communication and Sales activities; - Staff management - personnel selection, scheduling and training; - Content and Social Media Marketing; - Organization of transfers, accommodations and fittings: - Drafting of contracts, management of administration

- Search and contact of potential European customers and partners; - Living and transfers management for customers on site, VIP concierge

- Daily updating of the website "Flashgiovani”; - Drafting of texts and press releases; - Organization and staging of local events

The degree course is at the forefront, first in Europe, and is an effective fusion of traditional marketing disciplines. economics and statistics and new studies as web marketing, societing, mobile marketing, email marketing, personal branding.

Degree with semiotic address which includes all communication fields: psychology, sociology, marketing, advertising, television, journalism, radio, television.