Matthias Hasche

Angestellt, Global Customer Services Concept Development Architect, Philips Healthtech

Hamburg, Deutschland

Fähigkeiten und Kenntnisse

Technologie
Digital
Inspektion
Messtechnik
Prototyping
Serviceability
Design for Service
Requirements Engineering
Portfolio Management
Lean
Project Management
Produktentwicklung
Programm Management
Produktmanagement
Product Road Map
Roadmaps
Customer Service
Service Management
Digital strategy
Optische Messtechnik
Problem Solving

Werdegang

Berufserfahrung von Matthias Hasche

  • Bis heute 2 Jahre und 5 Monate, seit Jan. 2022

    Global Customer Services Concept Development Architect

    Philips Healthtech

    Responsible for roadmapping and programming of service solutions for the global product and services portfolio of diagnostic x-ray imaging systems

  • Bis heute 10 Jahre und 9 Monate, seit Sep. 2013

    New Product Introduction Manager and Service Architect

    Philips Healthcare

    - Definition of market requirements for Service Products - Service Contracts - Product upgrades and updates - Time and material business - Retention strategy, phase-outs - Develop and maintenance of financial appraisal, preparation of Management Milestone reports - Product introduction to market according to Philips Healtcare standards - Drive design for service for all Diagnostic X-ray product segments

  • Bis heute 21 Jahre und 7 Monate, seit Nov. 2002

    Customer Service Innovation

    Philips Healthcare

    - Creation of service concepts and strategies - Creation of service features and requirements within the product development process - Responsibility for service documentation - Support of application phase at customers sites - Support for initial product trainings and worldwide service meetings - Analysis of reliability in the installed base -

  • 2 Jahre und 4 Monate, Juli 2000 - Okt. 2002

    Product Manager

    Basler Vision Technologies

    - International Product Manager for Optical Media Inspection systems - Market analysis - Key customer meetings worldwide - Creation of product specifications - Market introduction of new products

  • 2 Jahre und 4 Monate, Apr. 1998 - Juli 2000

    International Application Engineer

    Basler Vision Technolgies

    - Application engineer in the optical media industry (CD, DVD, BLU-ray) for inline inspection systems within production lines. - Responsible for installation and test of new product features in the keymarkets US and Japan - Responsible for support of key customers worldwide (e.g. Sony, Panasonic, Time Warner AOL) - Feedback of customer requirements in product creation process

  • 1996 - 1998

    International Application Engineer

    Giesecke & Devrient

    - Application and test engineer for automatic banknote inspection systems - Adaptation of machine and sensors for different currencies - Customer trainings - Support during creation of trainings documentation

  • 1990 - 1996

    Development and Verification Engineer

    Giesecke & Devrient

    - Creation of prototypes for banknote inspection sensors - Testing of pilot production

  • 1988 - 1990

    Production and Quality Engineering

    Gynkotek

    - Production of HPLC spectrometer - Prototyp support - Quality assurance

Ausbildung von Matthias Hasche

  • Elektronik Schwerpunkt Informationstechnik

    Studiengemeinschaft Darmstadt

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

Interessen

Thai Chi
Cooking
Cycling
Hiking

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