Md Amanur Rahman

is about to graduate. 🎓

Angestellt, Jr. IT Support Engineer, retarus GmbH

Essen, Deutschland

Über mich

Experienced Junior IT Support Engineer adept in enterprise IT solutions, system engineering, and server management. Skilled in error analysis, troubleshooting, and system administration, with a focus on international client support and Active Directory management. Proficient in Microsoft 365, SharePoint, and Confluence administration, and experienced in Jira and KACE ticketing systems for efficient issue resolution. Committed to ensuring seamless technology operations through problem-solving and documentation maintenance. Currently pursuing a master's degree in Information Engineering and Computer Science, complementing a strong academic background in Computer Science and Engineering. Proficient in Python, SQL, Microsoft Office 365, and Power BI. Ready to leverage expertise to drive organizational success.

Fähigkeiten und Kenntnisse

Excel
Python
SQL
PowerPoint
MS Office
MS Word
1st and 2nd Level IT Support
IT Support
HTML
CSS
Python pandas
Matplotlib
NumPy
Data Analysis
Seaborn
C
Microsoft Power BI
Team work
Communication Skills
Creativity
google sheets
Active Directory
Microsoft 365
User Management
Atlassian Jira
Kace Ticketing System
Atlassian Confluence
SharePoint
Server management

Werdegang

Berufserfahrung von Md Amanur Rahman

  • Bis heute 8 Monate, seit Okt. 2023

    Jr. IT Support Engineer

    retarus GmbH

    I am pleased to announce my new position as a Jr. IT Support Engineer in the field of Enterprise IT at Retarus GmbH. Retarus, a global IT solutions leader since 1992, is dedicated to ensuring the secure and efficient flow of information for businesses worldwide. My responsibilities center around adeptly managing troubleshooting, system administration, and ensuring the uninterrupted functionality of technology.

  • 2 Jahre und 3 Monate, Okt. 2019 - Dez. 2021

    IT Support Engineer

    Inter-Prompt Global (IP Global)

  • 6 Monate, Jan. 2019 - Juni 2019

    Data Analyst Intern

    Genesys Softwares

    Data Visualization · Data Analysis · Pandas (Software) · Python (Programming Language) · SQL · Microsoft Excel

Ausbildung von Md Amanur Rahman

  • Bis heute 4 Jahre und 8 Monate, seit Okt. 2019

    Information Engineering and Computer Science

    Rhine-Waal University of Applied Sciences

  • 2014 - 2018

    Computer Science and Engineering

    Jessore University of Science and Technology

Sprachen

  • Englisch

    Fließend

  • Bangla

    Muttersprache

  • Deutsch

    Grundlagen

Interessen

Travel
Reading
Photography
Cycling
Music
Sports
Cooking
Social Media
Information technology
E-Learning

21 Mio. XING Mitglieder, von A bis Z