Md Uddin

Working as a Data Center IT Support

Angestellt, IT Support/Electrical Safety Testing Specialist, European Space Agency (via SERCO) | ITIL v4, CCNA Certified

Frankfurt am Main, Deutschland

Über mich

"Failure will never overtake me if my determination to succeed is strong enough". At present, I am working at European Space Operations Centre (ESOC) as an IT Support/Electrical Safety Testing Specialist.

Fähigkeiten und Kenntnisse

Networking
Help Desk / Desktop Support
Data Center Services
Routing & Switching
Cisco Networking
Network administrator
LAN/WAN
TCP/IP
Network Protocol
Active Directory
Configuration Management
Load Balancing
IP-Subnetting
VPN
VirtualBox
Containers
Debian GNU/Linux
Cloud Computing
Python
CCNA
ITIL V4
IT support
Ticketsystem
Windows
Troubleshooting
Server

Werdegang

Berufserfahrung von Md Uddin

  • Bis heute 3 Jahre und 7 Monate, seit Dez. 2020

    IT Support/Electrical Safety Testing Specialist

    European Space Agency (via SERCO) | ITIL v4, CCNA Certified

    • Network Operations Centre (NOC) Services at ESOC. • Electrical Safety Testing (BGUV-test) for the system. • Ticketing system issues resolved, troubleshooting, and adding resolution. • Database management and console management support. • Office desktop support for the control room. • Hardware replacement and spare parts management support. • Patching and in-house network wiring/cabling. • Support of Launch and Early Orbit Phase (LEOP) activities. • Supports on SITTI Voice Communication System (VCS).

  • 3 Jahre und 5 Monate, Aug. 2017 - Dez. 2020

    Data Center IT Support

    Akamai Technologies GmbH

    • Router, Switch, Server rescue, installation, configuration, and maintenance. • End User support and remote support. • Ticketing system issues resolved, troubleshooting, and adding resolution. • Cable testing, Hardware replacement, and spare parts management • Equipment and software installation and configuration. • Working on Linux and Windows operating system based. • Patching and in-house network wiring/cabling, system labeling/inventory.

  • 4 Monate, Apr. 2017 - Juli 2017

    Onsite IT Support Engineer

    ZENUITY

    • End User support and IT administration. • Maintenance and working with Active Directory domain control. • Microsoft Outlook, Microsoft Office, Skype for business configuration and troubleshooting. • Office 365 configure and control. • Ticketing system Issues resolved. • iPhone configuring and creating security with domain control.

  • 11 Monate, Mai 2016 - März 2017

    Working Student IT Support

    Canopus IT Solutions

    - Equipment and software installation and configuration - CISCO Router and Switch installation and configuration. - Desktop and IT Support activities - End User support and IT administration - Windows server configuration and maintenance and working with Active Directory. - Different types of IT Troubleshooting - Remote support - Microsoft Outlook, Microsoft Office, Skype for business configuration and trouble shooting. - Patching and in-house cabling

  • 2 Jahre und 3 Monate, Juni 2012 - Aug. 2014

    Junior Network System Administrator

    Delta Infocom Ltd.

    - Networking, Data Communication -System Integration and Hardware Supply -Countrywide Internet and Data Connectivity with Fiber and Wireless -Enterprise LAN and WAN and Server Maintenance -Router, Switches, Fiber Optics Cables, E1 to Ethernet Converter etc. -Troubleshoot problems reported by users -Monitor networks to ensure security and availability to specific users. -Windows Server Installation, Configuration and maintenance -Router Security Control, Controlling DHCP Server

Ausbildung von Md Uddin

  • 4 Jahre und 10 Monate, Okt. 2014 - Juli 2019

    Master of Information technology

    Frankfurt University of Applied Sciences

    • Methods, Systems and Networks for Digital Communication • Digital Switching and Routing (Lab) • Digital Switching and Routing • Digital Base-band Transmission and Modulation Methods • Stochastic Signals and Systems • Student Project (WiFi Technology for Industry Network Management)

  • 4 Jahre und 1 Monat, Apr. 2006 - Apr. 2010

    Bachelor of Science in Electrical & Electronic Engineering

    Stamford University Bangladesh

    -Electrical machine -Object oriented Programming C,C++ -Control system -Modern Communication Engineering -Digital Signal Processing (DSP) -Switch gear & protection -Digital technique and microprocessor

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

  • Bengali

    -

Interessen

Traveling
Swimming
Listening Music

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