Mervin Abraham

Angestellt, Server administrator, Capgemini

Bangalore, Indien

Über mich

I have over 4.5 years of experience in cloud services, networking and IT service management. Having hands on experience in resolving and reducing customer complaints and meeting customer service level expectations for system issues. Currently I am associated with Capgemini as Associate Consultant managing the server Infra, Skype and teams administration.

Fähigkeiten und Kenntnisse

Server Administration
Configuration Management
VPN
Outlook
Skype
Administration
Computer Netwok
MS Windows PowerShell
Application Server
Microsoft Active Directory
DoD Standard Internet Protocol
Session Initiation Protocol (SIP)
Cisco Networking
Microsoft Certified Professional
Systems Troubleshooting
ServiceNow
MS Teams
Jabber
Microsoft Office 365
Microsoft Office
teams quality assessment
Exchange
TCP / IP protocol
MS Windows Registry
SharePoint
Firewall administration
Computer security
Fiddler
Microsoft Windows Operating System
Network Administration
Server administrator

Werdegang

Berufserfahrung von Mervin Abraham

  • Bis heute 4 Jahre und 5 Monate, seit Jan. 2020

    Server administrator

    Capgemini

    SKYPE SERVER ADMINISTRATION AND TEAMS ADMINISTRATION

  • 10 Monate, Aug. 2018 - Mai 2019

    Technical Process Specialist

    Infosys BPM

    expert in Cisco WebEx product and CMR cloud

  • 1 Jahr und 3 Monate, März 2017 - Mai 2018

    Helpdesk Associate

    NTT DATA, Inc

  • 8 Monate, Mai 2016 - Dez. 2016

    Practitioner-CRM Operations

    Concentrix

    • Expertise in Router Configuration, Lync, Outlook, VPN

Sprachen

  • Englisch

    Muttersprache

  • Deutsch

    Grundlagen

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