Michael K Ziegler (PMP CP)

Project Delivery and Transformational Management for ERP Dynamics Cloud (D365), On-Premise (AX, CRM) and Hybrid complex solutions, including non-profit organizations and Customer Success Management, Generative AI and Cloud Copilots Four multi-million dollar sales of Dynamics AX and Dynamics CRM Successful Proposal manager for implementing Dynamics AX 2012 worth over $50M Locations: Munich/EMEA (approx. 3 yrs), Brisbane/APAC (approx. 3 years), Frankfurt/EMEA (approx. 2 yrs)

Senior Director ERP Project Management (Microsoft Dynamics 365) for Cloud, hybrid and on-premise transformational projects Avanade - joint venture Microsoft and Accenture - PMP CP - 4k+ followers - Delivery, Presales and enhancement on Delivery Methodology, Best Practice Tools and Processes - Delivery Lead for a global project in Manufacturing (D365 F&O and CE) during initiation phase- approx. 35 FTE - Presales Lead with significant contribution to successful wins - Customer Success management

- Project Manager (DE/FR/UK/SWE/NOR/BELUX/SPAIN) at innovation and high‐tech engineering consulting company for multi-country implementation of Maconomy 2.3 (11/14-05/16) - Project Manager (UK/US) in health care industry to upgrade to Maconomy 2.2 (02/15-08/15) - Service Delivery Pre-Sales Lead in the digital innovation and engineering market (01/15-05/16) - Performance Assessment Lead for multi-country implementation of Maconomy 2.2 (02/15-06/15) - Knowledge Transfer Lead

Managing a Multi-Million-Dollar project to deliver people, process and system enhancements (back end, middleware and front end) in line with a benefit plan. Scope items include: Workflow automation, shared webservices, a cash control common engine (fundamental architecture), decentralisation of a business unit and straight through processing.

- Manage deployment of Sharepoint (MOSS 2007) solution to centre and schools for over 10.000 staff and 60.000 students - Manage replacement of existing Knowledge Management System - Manage public website presence - Manage Electronic Document and Records Management Implementation for Centre and Regional Centres Went live with first release in January.