Michael Y. Gordon
Selbstständig, ICF Leadership & Life Coach, ContextWorks
Bis 2020, ICF Professional Coaching, International Centre for Professional Coaching (ICP Centre)
Kobuleti, Georgien
Über mich
➤ I HELP 1. Better understand the hiring needs, who might be a good fit, source and recruit those folks 2. Add structure, streamline business processes, and ensure business knowledge is documented 3. Figure things out, shape ideas, and focus on what truly matters now, while keeping the vision in mind 4. Bridge the gap between customer needs, and team collaboration to drive successful outcomes 5. Build bridges between people 6. Ensure employee satisfaction ➤ KEY ACHIEVEMENTS ✓ Saved 8X of monthly product development costs through facilitating initiative and team collaboration ✓ Improved tenant satisfaction resulting in 85% of tenants paying on time and 10% pre-paying ✓ Sourced and attracted new team members despite the hiring budget cut-off ✓ Resolved team conflicts and ended micromanagement ✓ Accelerated completion of the payment system integration project, finishing 2 months early ✓ Automated tracking of the new and expiring trial accounts for customer success folks to react timely
Werdegang
Berufserfahrung von Michael Y. Gordon
Bis heute 4 Jahre und 1 Monat, seit Mai 2020
ICF Leadership & Life Coach
ContextWorks
Bis heute 11 Jahre und 5 Monate, seit Jan. 2013
Operations Manager / Delivery Manager / IT Business Analyst
ContextWorks
1 Jahr und 7 Monate, Juli 2021 - Jan. 2023
Chief Operations Officer (COO)
Xworks Tech Ltd.
1 Jahr und 1 Monat, Feb. 2021 - Feb. 2022
Shop Owner / Operations / Sales
De Groot Shoes
1 Jahr und 9 Monate, Juni 2020 - Feb. 2022
HR Specialist
Concierge Service
4 Monate, März 2021 - Juni 2021
Business Development Manager
GetSales.io
1 Jahr und 4 Monate, Sep. 2018 - Dez. 2019
Implementation Consultant
Solvo Europe BV
7 Monate, Mai 2017 - Nov. 2017
Product Manager
Voiceworks BV
3 Monate, Dez. 2014 - Feb. 2015
Business Development Manager
Shopping Mole (startup)
3 Jahre und 2 Monate, Okt. 2011 - Nov. 2014
Senior Business Operations Analyst / Project Coordinator
International Baccalaureate
1 Jahr und 5 Monate, Mai 2013 - Sep. 2014
Founder
Skyfan.aero (startup)
2 Jahre und 6 Monate, Feb. 2009 - Juli 2011
Service Delivery / Partner Success Manager
ISIC Association
General responsibilities: * Product Management (Benefit Manager 2.0: benefit/discount management B2B software and API; CCDB2: new generation of ISIC card holder database and API; Online Issuing: system allowing students to place card orders online and issuers to issue the cards) * Business Analysis * ITSM * Consulting
1 Jahr und 4 Monate, Sep. 2007 - Dez. 2008
IT Business Analyst / Project Coordinator
IATA
• collecting and analyzing the requirements and problems; • assisting the customers with resolving integration problems; • creating the high‐level & low‐level requirements; • audit of the technical specifications delivered by the software vendors; • project management & quality assurance; • optimizing the internal processes;
2 Jahre, Sep. 2005 - Aug. 2007
Senior Web Developer / Tech Lead
Vidigo BV
* Responsible for the full life cycle design and development of web applications * Responsible for handling complex technical web solution implementations * Developing requirements, architecting solutions and implementing designs * Developing technical documentation, standards, procedures and
1 Jahr und 2 Monate, Juli 2004 - Aug. 2005
Senior Web Developer / Tech Lead
4Net Group
* Supervising development team and coaching internships * Optimizing existing code and database queries to achieve faster processing * Database modeling and stored procedure programming * Development of additional components for the back-end and front-end * Technical support for existing pro
7 Monate, Juli 2003 - Jan. 2004
Web Developer
ComboData BV
* Technical support of existing websites and applications * Technical support of Phoundry CMS (product of WebPower BV), i.e. development of additional components via “reversed engineering” for more flexible control over the websites of customers of ComboData BV * Database modelling & development
2 Jahre und 9 Monate, Okt. 2000 - Juni 2003
Web Developer
Bluehorn BV
* Creating DHTML and Microsoft BackOffice components for content management systems (like ImageMap object wizard, Flash object Import, Word & Excel document import, Spell checker, User Management System) * Research and development of the I-mode and WML-based versions of content management systems
Ausbildung von Michael Y. Gordon
10 Monate, Sep. 2019 - Juni 2020
ICF Professional Coaching
International Centre for Professional Coaching (ICP Centre)
4 Jahre und 11 Monate, Sep. 1995 - Juli 2000
Information Technologies & Applied Mathematics
Moscow Aviation Institute (State University of Aerospace Technologies)
Thesis: 'Planning, Modeling and Development of E-learning Systems'
Sprachen
Niederländisch
Grundlagen
Englisch
Muttersprache
Russisch
Muttersprache