Michael Binder
Angestellt, Strategic Renewal Account Manager, VMware Global, Inc. Zweigniederlassung Deutschland
München, Deutschland
Werdegang
Berufserfahrung von Michael Binder
Bis heute 1 Jahr und 4 Monate, seit Feb. 2023
Strategic Renewal Account Manager
VMware Global, Inc. Zweigniederlassung Deutschland
Bis heute 2 Jahre, seit Juni 2022
Renewal Manager Central Europe
Elastic.co
Driving retention as well as expansion by developing and strengthening strategic relationships within assigned German enterprise accounts. Managing customer escalations in collaboration with cross functional teams to ensure customer satisfaction and continuous improvement and expansion.
1 Jahr und 11 Monate, Jan. 2020 - Nov. 2021
Contracts Manager
OpenText
Customer Support region EMEA, preparation, negotiation, administration and management of existing and prospective contracts, leading post-sales activities remotely and on customer site, selling additional Support Programs, Coordinating and leading internal initiatives to improve processes
9 Jahre, 2011 - Dez. 2019
Commercial Representative
OpenText
Customer Support region EMEA, being customers advocate and point of contact for enterprise customers, leading post-sales activities remotely and on customer site, selling additional Support Programs and expand customer engagement, negotiating new contracts in cooperation with legal
2008 - 2011
Maintenance Renewal Specialist
OpenText
Customer Support region Germany, Austria, Switzerland, South Africa, preparation and negotiating renewal proposals, consulting with internal sales team, administration of renewal contracts; administration and updating of reporting systems
Ausbildung von Michael Binder
Wirtschaftswissenschaft
IHK
Sprachen
Deutsch
Muttersprache
Englisch
Fließend