Mohamed Boubaker

• Deploy and troubleshoot Linux servers on premises and in the cloud. • Collaborate with other Engineers and R&D teams to reproduce and solve issues. • Guide customers through the installation, configuration and troubleshooting of database servers. • Write and maintain documentation and keep detailed records of customer interactions. • Technologies: Exasol | Linux | TCP/IP | TLS | SQL | AWS | EC2 | VPC | S3 | Docker | Jira

• Deployed servers, storage solutions, virtualization platforms and provided technical support, both remotely and on-site at customer locations. • Collaborated with Field Engineers and R&D teams to reproduce and solve issues. • Led communication with customers over the phone, in person, and through Email to solve technical issues. • Technologies: Linux | Windows Server | Rack servers | VMware ESXi | KVM | Openstack | Ethernet | TCP/IP | iSCSI | SAN | NFS | LVM.