Muhammad Noman Akram

Berufserfahrung von Muhammad Noman Akram

• 4 Jahre und 2 Monate, Feb. 2020 - März 2024

  IT project Engineer

  Wipro

  •Providing 1st & 2nd level support to IT support and Network support teams.Managing IMAC services•Troubleshoot complex IT and network issues (LAN & WAN) Network Port security port configurations Vlan configuration. •Managed IT infrastructure integration troubleshooting, Microsoft Cloud apps, SCCM, MS 365 sharePoint Configure apps with Azure Active Directory AAD and Created MDM policies. Monitor and Maintain critical IT operations, applications servers laptops desktops printers IP Phones softwarehardware VPN

• 3 Jahre und 2 Monate, Jan. 2017 - Feb. 2020

  IT Shift Technician

  TAV INFORMATION TECHNOLOGY

  •Managing aviation systems, including AODB, FIDS, CUTE, CUSS, CUPPS, INFO-KIOSK. providers technical support. Managing IMAC.• investigating and resolving IT problems, encompassing both hardware and software.•Executed project tasks with precision, involving activities gathering customer technical requirements.Engaged with End Users and customers to address their issues.•Managed IT infrastructure troubleshooting, SCCM, MS 365, Configured Azure Active Directory AAD, MDM compliance & configuration policies.

• 1 Jahr und 10 Monate, Dez. 2013 - Sep. 2015

  IT Technical Support

  Baladia HAUTAT SUDAIR

  Server Installation & Domain Controller. Threat Management Gateway (TMG). Managing and maintaining a Windows Server 2003,2008, environment. Onsite and remote End User Support. Interaction with customer for their issues and give then resolutions.

• 3 Jahre und 10 Monate, Feb. 2010 - Nov. 2013

  IT Support

  786 COMPUTERS

  Managing and maintaining a windows Server 2003,2008,2012 environment. Maintain Network, servers such as active directory FTP DHCP DNS & Files server. Install and maintain network hardware and software