Murat Ozkarabekir
Abschluss: Executive MBA, Maastricht University
Düsseldorf, Deutschland
Werdegang
Berufserfahrung von Murat Ozkarabekir
Bis heute 2 Jahre und 5 Monate, seit Jan. 2022
Sales Director
umlaut company
Bis heute 2 Jahre und 6 Monate, seit Dez. 2021
SVP E.Europe, CIS
Mobileum
3 Monate, Nov. 2020 - Jan. 2021
VP Sales and Services Europe, Middle East, CIS
Mobileum
Lead teams consist of Sales, Services, Project Delivery, Customer Support, and Partner Management
Lead teams consist of Sales, Services, Project Delivery, Customer Support, and Partner Management
Lead the regional Sales and Operations over 40 countries with more than 100 mobile and fixed operators including the Tier1 customer in the regions the Middle East, CIS and Turkey. • Lead the Sales team efforts to achieve revenue and customer satisfaction targets by overseeing the sales processes, account management, prospecting new opportunities, and growing business with current customers in assigned markets business customers.
2 Jahre und 9 Monate, Nov. 2009 - Juli 2012
Network Services Quality Assurance & Test Head/Senior Manager
Vodafone Turkey
Lead the quality assurance of technology services and products through six departments • Directly and pro-actively Influence sustainable Quality in the scope of Customer Excellence. • Developed in house tools provided significant improvement for Customer Complaints. • Strong cooperation with business units produced significant increase to customer experience measured by NPS. • Lead the end-to-end KPI standardization, process and testing management
3 Jahre und 4 Monate, Aug. 2006 - Nov. 2009
Network and Service Quality Senior Manager
Vodafone Turkey
* quality assurance of technology services and products • Customer Service Management performance and SLAs with corporates • cross functional projects regarding Customer Experience Management. • Setup from scratch for end-to-end KPI standardization, process, and testing management. • State of the art tools selected and implemented • Audit and acceptance of rollout projects • Achieved very successful launch of 3G technology
3 Jahre und 4 Monate, Apr. 2003 - Juli 2006
Strategic Planning Expert
Vodafone Turkey
RAN strategic planning, utilization improvement of 2G network, dimensioning and budget planning, researches and analysis of new technologies such as 3G, Wimax, enhanced technologies and applications for 2G networks etc.
4 Jahre und 7 Monate, Okt. 1998 - Apr. 2003
Planning Manager
K-Mobile Kazahstan
Management of RAN and Transmission Planning and Quality departments were carried out. •Project Management of overseas operations, pursuing of new projects such as next generation mobile networks and innovations, Business Plans for overseas tenders were prepared for various countries
Ausbildung von Murat Ozkarabekir
2 Jahre und 1 Monat, Sep. 2015 - Sep. 2017
International Business Administration
Maastricht University
Executive MBA, Management, Business Administration, Economics
1 Jahr und 10 Monate, Sep. 2000 - Juni 2002
Business Administration
KIMEP University
3 Jahre und 4 Monate, Sep. 1992 - Dez. 1995
Electrical and Electronics Engineering
Karadeniz Technical University
1 Jahr und 1 Monat, Sep. 1991 - Sep. 1992
Electrical Engineer
Istanbul Technical University
Sprachen
Englisch
Fließend
Deutsch
Gut
Türkisch
Muttersprache