Nathan Fitch
Angestellt, Director, Product Design, Rakuten, Inc.
Lexington, Vereinigte Staaten
Über mich
Seasoned and enthusiastic UX and Product Design and Experience leader with over 15 years of experience in creating best-in-class direct-to-consumer and B2B experiences. With a strong background in the product design lifecycle, I have extensive experience with team leadership, mentoring, and cross-functional collaboration across an organization (from peers to the C-Suite).
Werdegang
Berufserfahrung von Nathan Fitch
Bis heute 2 Jahre und 4 Monate, seit Feb. 2022
Director, Product Design
Rakuten, Inc.
I joined Cartera, the B2B2C loyalty rewards division of Rakuten Americas. In this role, I have worked cross-functionally to expand the core product offering from a single product of hosted shopping sites to a suite of products, including browser extensions, API integrations, and a self-service client platform. I partner with my colleague, the senior director of product management, to take new product ideas that grow our product offering from concept to release-ready designs and requirements.
Bis heute 3 Jahre und 3 Monate, seit März 2021
Pride+ Employee Resource Group, Pillar Lead - Retention
Rakuten, Inc.
In addition to my role as a product design leader at Cartera, I also volunteer my time with the Pride+ Employee Resource Group at Rakuten Americas. As a member of the leadership team as Pillar lead for Retention, I focus my time on educational programs that highlight the unique needs of the LGBTQ+ community at Rakuten, from improving the transgender transition process in the workplace to ensuring we’re hiring a diverse workforce and more.
4 Jahre und 6 Monate, Sep. 2017 - Feb. 2022
Princpal Product Designer
Rakuten, Inc.
3 Monate, Juli 2017 - Sep. 2017
Contract Product Designer
Rakuten, Inc.
9 Jahre und 5 Monate, Okt. 2007 - Feb. 2017
Senior Art Director, International
Care.com, Inc.
I am responsible for providing global brand consistency across all channels throughout our international platform. I work closely with my product counterpart to develop, prioritize and drive UX initiatives that improve user engagement, brand experience and customer lifetime value. Additionally I manage a team of designers responsible for creating engaging user experiences across multiple channels for our growing customer base throughout Canada and Europe.
I am responsible for providing global brand consistency across all channels throughout our international platform. I work closely with my product counterpart to develop, prioritize and drive UX initiatives that improve user engagement, brand experience and customer lifetime value. Additionally I manage a team of designers responsible for creating engaging user experiences across multiple channels for our growing customer base throughout Canada and Europe.
3 Jahre, Apr. 2007 - März 2010
Freelance Art Director
Rubicon Real Estate, LLC.
Online listing design, printed marketing collateral, advertising design, creative direction, and more for full-serivce commercial real estate management brokerage.
6 Monate, Okt. 2006 - März 2007
Lead Designer and Marketing Manager
Boston Realty Advisors
Managed a team of designers and lead marketing efforts for our team of residential and corporate real estate brokers.
4 Monate, Apr. 2006 - Juli 2006
Intern, Junior Designer
CBDESIGN
Identity Design, Event Marketing & Design, Web Design
Ausbildung von Nathan Fitch
2 Jahre und 8 Monate, Sep. 2003 - Apr. 2006
Graphic Design
The New England Institute of Art
Sprachen
Deutsch
Gut
Englisch
Muttersprache
Niederländisch
Grundlagen