Oksana Mykhailenko

Service strategy and Product delivery roadmap definition, OKRs, Manage deliverables and stakeholders expectations(c suite, cross divisional) - business, infra, major service/user migrations&tech improvements; change management, risks management, software requirements/user stories preparation, user acceptance&UAT support Release&Rollout management. Cross function team line management, support, overseeing development, growth, wellbeing (vendor&perm, distributed, 20 people), budgeting and workforce planning

Manage stakeholders expectations, competing priorities and various project deliverables - business, regulatory, security&compliance related, infrastructure, closely manage distributed international scrum team (7 members) and kanban infrastructure team(3 members) -encouraging best scrum practices, tuning and optimization of IT processes incl. SDLC bank initiative, wellbeing and proffesional growth Release and Rollout management; Reporting(Vendor vs Client), workforce plan

Business area - financial services, data services, technology; Requirements elicitation and documentation, SRS, use case specifucation, user stories and acceptance cruteria preparation, change management, liaison between business, operations, various IT teams

Business area - loan granting processes, ecommerce, credit card processing; product release planning, change management, requirements elicitation and documentation, testing, built and mentored team of business analysts and QA, managing post-release support, integration with external systems, ecommerce platforms and bank back systems(SAP)