Olga Shovba
Angestellt, Key Account, Altura Destination Services S.L.
Palma de Mallorca, Spanien
Werdegang
Berufserfahrung von Olga Shovba
Bis heute 12 Jahre und 6 Monate, seit Jan. 2012
Key Account
Altura Destination Services S.L.
Key Account for East Markets at Altura Destination Services S.L., based in Mallorca, Spain. Investigation and development of the Eastern segment for incoming tourism, online, XML. http://www.alturabeds.com/
1 Jahr und 6 Monate, Juni 2010 - Nov. 2011
Guest Service agent (Concierge)
St. Regis Mardavall Mallorca
High quality service for Guests of the Resort, organization of different types of events and activities (restaurants, VIP reservations, transfers, flights, yachts, etc.), information about the island of Mallorca, recommendations and suggestions, public relations with guests, complains and problems resolutions, internal communication together with the hotel’s reception of all departments, guests information and profile control, amenities, emails, telephone and much more.
7 Monate, Apr. 2008 - Okt. 2008
Travel agent
Iberrusia Turismo, S.L.
The improvement plan for the web space of the company and product positioning strategy, PowerPoint presentations, emails, fares preparation for the Russian market, etc. Reservations department: airline tickets (Amadeus) for individuals and groups, customer support (office, telephone, email). Iberrusia Turismo, S.L., Barcelona. http://www.iberrusia.com/ , tel.93 342 50 88, director Marlene Rodriguez
6 Monate, März 2006 - Aug. 2006
Internship
in Intercruises-Shoreside & Port Services, World Trade Center, Barcelona
4 Monate, Mai 2005 - Aug. 2005
Reception
Сamping Playa Montroig. Cambrils, Costa Dorada. Spain.
1 Monat, Mai 2003 - Mai 2003
Hotel entertainment
Club Punta Reina. Blau Hotels.
Sports, public relations, shows, activities with children and adults. Cala Mandia. Mallorca. Spain.
6 Monate, Mai 2002 - Okt. 2002
Hotel entertainment
Hotel Portinatx. BG Hotels.
Sports, technical maintenance of light and music, public relations. Cala Portinatx. Ibiza. Spain.
6 Monate, Mai 2001 - Okt. 2001
Hotel entertainment
Hotel Cretan Village. Aldemar Hotels
Sports, public relations, shows. Limenas Hersonissou. Crete. Greece.
1 Monat, Mai 2000 - Mai 2000
Hostess in the restaurant and waitress in the bar.
Hotel Paradise Village. Aldemar Hotels.
Kallithea Rhodes. Greece.
Ausbildung von Olga Shovba
2005 - 2006
Senior Technician Degree in “Travel Agencies”
The University of Girona, Catalonia, Spain
2004 - 2005
Post-Degree Diploma (Master) in “Tourism Management”
The University of Girona, Catalonia, Spain
1998 - 2003
Licentiate in Administration and Management
Sochi State University of Business and Recreation, Sochi, Russia
Sprachen
Russisch
Muttersprache
Englisch
Fließend
Spanisch
Fließend
Deutsch
Gut
Italienisch
Grundlagen
Französisch
Grundlagen
Catalan basic
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