Pablo Parrado

Angestellt, Support Engineer - Mobile Devices, Cyrus Technology GmbH

Aachen, Deutschland

Über mich

Technical Support Engineer, reliable with good time management abilities, ensuring tasks are completed efficiently. As an analytical thinker and problem solver, I excel in finding innovative solutions. Adaptable, flexible, and detail-oriented, prioritizing work effectively. With a results-oriented and self-motivated attitude, I take initiative and approach tasks with a positive mindset. Additionally, I am skilled at building relationships, providing client-focused service, and communicating effectively with supervisors and peers. Overall, I bring an interesting combination of technical proficiency and essential soft skills to contribute effectively in a team or individual setting.

Fähigkeiten und Kenntnisse

adb
Android
Manual testing
Universal Mobile Telecommunication System
Debugging
Quality Assurance
Shell Scripting
Test Case Design
mobile testing
Ticketsystem
Communication
internet protocol (TCP/IP)
incident handling
Network operations center
Mobile Communications
Logfile analysis
Field Testing
Network connectivity
Problem Solving
Troubleshooting
Root Cause Analysis
solution focused
Telecommunications
Automation
Key Performance Indicators
VoIP
Linux
Mobile device
2G
LTE
Wireshark
Unified Communications

Werdegang

Berufserfahrung von Pablo Parrado

  • Bis heute 2 Jahre und 4 Monate, seit März 2022

    Support Engineer - Mobile Devices

    Cyrus Technology GmbH

  • 2 Jahre und 11 Monate, Aug. 2018 - Juni 2021

    career break

    NA

    Relocation to Germany looking for new challenges for my personal and professional life, attending German language courses and building new skills as self-lerner in Data Engineering, datasets handling and Insights reporting using Excel / Power Query / Power BI / Python / Ansibel / web Scraping.

  • 3 Jahre und 1 Monat, Aug. 2015 - Aug. 2018

    Devices & SIM Card Homologation Engineer

    Claro Colombia

  • 1 Jahr und 9 Monate, Dez. 2013 - Aug. 2015

    OSS Engineer

    Claro Colombia

  • 2 Jahre und 2 Monate, Nov. 2011 - Dez. 2013

    IP / Packet Core Backoffice Engineer

    Claro Colombia

  • 3 Jahre und 8 Monate, Apr. 2008 - Nov. 2011

    NOC Front Office engineer

    Claro Colombia

  • 2 Jahre und 5 Monate, Dez. 2005 - Apr. 2008

    Unified Communications Engineer

    Coldecon - Telesat ISP

Sprachen

  • Spanisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Gut

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