Patrick Phung
Angestellt, Vermögen- und Finanzberater, AXA Schweiz
Zurich, Schweiz
Werdegang
Berufserfahrung von Patrick Phung
- Identify and implement solutions for customer issues - Establish connections for various devices (Internet routers, printers, TV, PC, smartphones/tablets). - Provide assistance in using various apps - Systematically document completed tasks
- Acquisition of average of 50 guests for the loyalty program during each deployment - Implementation of data collection for the loyalty program for marketing purposes - Informative customer service for special events- Catering-services for guests in the loyalty-program
4 Monate, Feb. 2023 - Mai 2023
Internship
Fidigit (Schweiz) AG
- Organization and termination of team meetings in MS-Office - Organization of marketing events to attract potential clients - Management of lead data and creation of sales offers using Abacus - Support in the development of the company's website using HubSpot - Client meetings and consultation, along with collaborative discussions with superiors to strategize the implementation of client requests within the Abacus system - Creation of sales pitches and cold calling of potential clients
2 Jahre und 1 Monat, Aug. 2020 - Aug. 2022
Student Consultant in Digitalization
Nabenhauer Consulting - Potenziale leben!- Tested, acquired, and implemented Bidsketch (proposal software) to standardize and streamline the creation of bids - Created company-specific bid templates and contract details in Bidsketch - Tested, acquired, and implemented FreshBooks (accounting software) to standardize and streamline invoice mailing - Used Zapier (workflow automation tool) to create an interface between Redmine (project management software), Google Sheets, and Google Docs to automate and streamline the internal ticket system
- Identified problem-solve for the customers - Notified reported problems - Consulted customers for potential up-sellings
Ausbildung von Patrick Phung
4 Monate, Sep. 2022 - Dez. 2022
Master of Business Innovation
Yonsei University
Bis heute 2 Jahre und 1 Monat, Sep. 2022 - Sep. 2024
Master of Business Innovation
Universität St. Gallen
5 Jahre und 1 Monat, Sep. 2015 - Sep. 2020
Bachelor of Business Administration
Universität St. Gallen
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Französisch
Grundlagen
Kantonesisch
Muttersprache